Room Attendant - Hilton Tucson El Conquistador

Desert Hospitality Management, LLC•Oro Valley, AZ

About The Position

The Housekeeping Room Attendant cleans and services guest rooms and assigned areas in a timely, efficient, and organized manner to provide guests with a safe, comfortable, and welcoming environment. The attendant ensures rooms are cleaned, inspected, and ready for occupancy within established time standards, and helps maintain hotel quality and safety standards.

Requirements

Basic reading, writing, and math skills are preferred.
Prior housekeeping experience is helpful but not required.
Strong attention to detail.
Good organizational and time-management skills.
Ability to work independently and as part of a team.
Strong customer service skills.
Ability to identify and solve basic problems.

Nice To Haves

Basic reading, writing, and math skills.
Prior housekeeping experience.

Responsibilities

Clean and service assigned guest rooms to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.
Notify the Front Desk when rooms are ready to be released for sale and report delays to a supervisor.
Identify and promptly report maintenance or safety issues.
Respond courteously and efficiently to guest requests, follow up, and support guest satisfaction.
Maintain a clean, organized, and fully stocked linen cart and supply area.
Safeguard assigned equipment, keys, and supplies.
Follow lost-and-found procedures and report discovered items to a supervisor.
Participate in team cleaning and self-inspection programs to maintain quality standards.
Maintain a professional appearance and positive attitude.
Follow company policies, procedures, and safety guidelines.
Perform other duties as assigned by management.