Security Officer Enhanced Part Time Customer Assistance

Allied Universal•Garner, NC
•Onsite

About The Position

Allied Universal is hiring a Security Officer Enhanced Part Time Customer Assistance in Garner, North Carolina, at a technology-focused location. The position provides customer assistance and site-specific security services, with consistent weekly anchor shifts at an assigned site. The anchor-shift assignment requires a six-month commitment. In addition to the fixed schedule, the officer may claim extra shifts through the scheduling platform, with the potential to work up to 40 hours per week and the option to scale back. Pay is $18.36 per hour. The scheduled shifts are Friday from 11:00 PM to 7:00 AM and Saturday from 10:00 PM to 6:00 AM.

Requirements

  • Supervisory experience is required.
  • Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • CPR/First Aid certification.
  • Comfort using a computer or tablet.
  • X-Ray screening experience.
  • Customer service experience.

Responsibilities

  • Provide customer service to employees, visitors, vendors, and delivery personnel by following site-specific security procedures and policies and, when appropriate, carrying out emergency response activities.
  • Respond calmly and professionally to incidents, access-control concerns, and critical situations, following established escalation and reporting procedures.
  • Conduct regular and random patrols of interior and exterior areas, including business spaces, entry points, parking areas, and perimeter locations.
  • Monitor access points, verify credentials as directed, and assist with visitor management and contractor check-in procedures.
  • Accurately document observations, incidents, and daily activities, and communicate relevant information to site leadership and Allied Universal supervision.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Discounts at restaurants, entertainment venues, and more through the employee perks program.
  • Paid training programs and opportunities for career advancement.
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