Security Officer Patrol Access Ambassador

Allied Universal•Richardson, TX

About The Position

As a Security Officer Patrol Access Ambassador in Richardson, Texas, you will serve and safeguard clients at a technology, media, and telecommunications location. In this unarmed patrol role, you will conduct routine patrols, maintain a visible presence to help deter incidents, monitor access points, and support a welcoming environment through professional customer service and communication. You will provide customer service to employees, visitors, contractors, and vendors while carrying out security-related procedures and site-specific policies. You will also respond to emergencies when appropriate, follow established escalation and reporting procedures, and accurately document security-related activities. This is a full-time position paying $18.00 per hour. The listed schedule includes Monday 2:00 PM–10:00 PM, Tuesday and Wednesday 10:00 PM–6:00 AM, Saturday 6:00 AM–2:00 PM, and Sunday 2:00 PM–10:00 PM.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable licensing requirements, which may be required before employment.

Nice To Haves

  • Access control or badge experience.
  • Customer service experience.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and vendors while carrying out security-related procedures and site-specific policies.
  • Conduct regular and random unarmed patrols of buildings, parking areas, access points, and perimeter areas to deter unauthorized activity and identify unusual conditions.
  • Monitor access to the location and verify visitor and contractor credentials according to site-specific procedures.
  • Report access concerns to appropriate personnel.
  • Respond calmly to incidents, alarms, and critical situations, following established escalation and reporting procedures.
  • Accurately document patrols, incidents, observations, and security-related activities.
  • Communicate relevant information to site leadership and Allied Universal management.

Benefits

  • Access to exclusive technology to view and claim additional shifts.
  • Paid training and access to career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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