Security Officer PRN

HCA Healthcare•Manchester, NH

11d•Onsite

About The Position

Provides security for the Catholic Medical Center campus and Nashua Free Standing ER, maintaining a safe and secure environment for patients, visitors, medical staff, employees, and their property, as well as protecting hospital buildings and property. The position works under the direct supervision of the Director of Security and follows established departmental policies and procedures. Shifts may be 7 a.m.–3:30 p.m., 3 p.m.–11:30 p.m., or 11 p.m.–7:30 a.m., including weekends and holidays if applicable. The Security Officer conducts patrols, responds to hospital codes and other emergencies, supports access control and employee escorts, and maintains accurate incident, property, and chain-of-custody records. The role also includes operating and maintaining equipment, keeping work areas safe and organized, and communicating professionally with hospital staff and the public.

Requirements

High school graduate or equivalent.
At least 1 year of prior security, law enforcement, or military experience.
Working knowledge of computers and Microsoft products.
Current valid driver’s license.
Provide a certified copy of motor vehicle history from the state DMV where the applicant resides.
No misdemeanor or felony motor vehicle convictions and no pending license suspension or revocation.
Successfully pass a criminal background check without misdemeanor or felony criminal convictions.
Pass the written exam for Basic Security Officer Certification through IAHSS within 6 months of employment and complete subsequent recertifications as required by IAHSS.
Obtain initial and annual certification for issued equipment, including handcuffs, O.C. spray, and Taser.

Nice To Haves

Post-secondary education.
Strong customer service skills.

Responsibilities

Conduct scheduled patrols of hospital buildings and grounds, checking doors, windows, alarms, and firefighting equipment.
Patrol employee parking lots and garages to help ensure the safety of employees, patients, and visitors.
Document activities and rounds in the Security Log and prepare online incident reports as needed.
Respond to emergency situations, hospital codes, disasters, fire drills, fires, and other urgent situations.
Assist authorized employees and physicians who need access to restricted hospital areas.
Assist with lifting and transporting deceased persons and their property to the hospital morgue; release them only with proper authorization and maintain precise chain-of-custody records.
Coordinate with Mom’s Place regarding infant and fetal demise matters.
Maintain two-way radio communication with the hospital switchboard and other security officers and respond to requests made on behalf of patients, employees, physicians, and visitors.
Provide courtesy escorts to employees, patients, and visitors when requested.
Maintain confidentiality regarding senior management, patient information, and hospital matters.
Maintain effective communication and positive working relationships with employees, senior management, media, and the public.
Use equipment and reference materials carefully; perform routine cleaning and preventive maintenance of equipment.
Keep work areas clean, safe, and organized.
Handle patient valuables and lost-and-found items efficiently and follow procedures for tracking and maintaining them.
Properly handle and secure items that may have evidentiary value in criminal or internal investigations, following and documenting chain-of-custody procedures.
Perform similar or related duties as assigned.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.