Security Officer PRN

Intermountain Health•San Jose, CA

10d•$20 - $27•Onsite

About The Position

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. The position monitors visitor and patient activity and the premises in and around the facility, enforces policy, provides assistance and direction, responds to emergencies, and protects employees, visitors, and Intermountain property. This is a PRN position with variable coverage across day, swing, and graveyard shifts.

Requirements

Current driver's license, if applicable for the role.
Current Basic Life Support (BLS) certification for healthcare providers, or willingness to obtain it within 90 days of hire.
At least 21 years of age.
For positions located in Montana, Security Guard Licensure is required within 120 days of hire.

Nice To Haves

One year of previous law enforcement, corrections, public safety, military police, or security experience.

Responsibilities

Operate and monitor surveillance cameras, access control systems, and alarm systems, and ensure security equipment functions properly and is maintained.
Use verbal and non-verbal de-escalation strategies to calm individuals and resolve conflicts peacefully.
Intervene when patients act aggressively or violently to protect those involved, including using physical restraints when necessary.
Follow regulatory requirements such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
Respond to bomb threats and suspicious packages according to safety protocols.
Participate in preparedness drills, including infant abduction and active shooter scenarios.
Conduct respectful and safe patient searches and searches for narcotics, complying with legal requirements.
Inspect walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
Enforce parking regulations to support safety, accessibility, and the patient experience.
Collaborate with HR and law enforcement on investigations, follow protocols for disclosing patient information, and help ensure facility safety.