The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. The role monitors visitor and patient activity and the premises in and around the facility, enforces policy, provides assistance and direction, responds to emergencies, and protects employees, visitors, and Intermountain property. The position operates and monitors surveillance cameras, access control systems, alarms, and other security technology, and ensures security equipment functions properly. It uses de-escalation techniques, responds to violent or aggressive patient behavior, and may use physical restraints when necessary. The officer follows regulatory and privacy requirements when reporting incidents or working with law enforcement, responds to bomb threats and suspicious packages, participates in safety drills, conducts searches and facility safety inspections, enforces parking regulations, and collaborates with HR and law enforcement on investigations.
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