Security Officer - 1st Shift

L.L.Bean•Freeport, NY

2d•Onsite

About The Position

L.L.Bean is seeking Security Officers to join its Security Team in Freeport, Maine. This temporary, first-shift role protects employees, facilities, physical assets, and the L.L.Bean brand at various company locations. Officers enforce safety and security rules, follow departmental procedures, operate and monitor equipment and software, and perform stationary and patrol duties to help prevent fire, theft, and vandalism. The role requires weekend work, with hours from 5:30 a.m. to 1:30 p.m. Security Officers respond to emergencies and alarms, control on-site emergency situations until relieved, and help ensure employee safety through access control, screening, patrols, camera monitoring, incident reporting, and enforcement of safety protocols. They also conduct inspections and air sampling, support Retail when needed, escort employees when requested, provide security presence at events, and assist employees with a customer-service-oriented approach. Administrative responsibilities include creating incident reports in ThinkLP, maintaining station logs and files, and reporting activity to Central Station. This is a safety-sensitive position. Employees must not work under the influence of alcohol or any drug that could impair them. The role requires a high school diploma or GED, at least two years of experience, and a valid driver's license held for more than five years, along with a clean driving record for the last three to five years and clearance to operate company vehicles. A two-year degree in a related field and military or first-responder experience are preferred.

Requirements

High school diploma or GED.
At least two years of experience.
Valid driver's license held for more than five years.
Clean driving record for the last three to five years and ability to be cleared to operate company vehicles.
Pass the L.L.Bean background check.
Above-average computer skills, including SharePoint, OneNote, Excel, and Microsoft Office.
Good writing, communication, and organizational skills.
Ability to work across multiple shifts.
Ability to multitask and handle stressful situations while maintaining a calm, professional demeanor during emergencies.
Ability to communicate clearly and work as part of a team.
Outstanding customer service skills and ability to adapt to changing situations and work in a diverse environment.
Must agree not to work while under the influence of alcohol or any drug that could cause impairment.

Nice To Haves

Two-year degree in a related field.
Military or first-responder experience.
Familiarity with Management of Aggressive Behavior (MOAB) techniques.

Responsibilities

Protect L.L.Bean employees, facilities, physical assets, and the company brand.
Enforce company safety and security rules and follow departmental standard operating procedures.
Perform stationary security duties and patrol company property and buildings to deter fire, theft, and vandalism.
Respond to emergencies and life-safety situations, including fires, burglaries, suspicious substances, bomb threats, threats of violence, and property damage.
Order building evacuations when necessary and maintain control of on-site emergencies until relieved by management or proper authorities.
Screen personnel through metal detectors, conduct bag checks, monitor security cameras, observe employee behavior, restrict access to authorized individuals, and enforce PPE and other safety protocols.
Report incidents to leadership, conduct initial investigations, and prepare required reports.
Tour facilities and watch for fire, unauthorized entry, safety hazards, suspicious activity, and utility failures.
Support Retail with disruptive customers or backup for apprehensions as needed.
Operate and maintain air-sampling equipment and conduct air sampling as requested.
Control access to key manufacturing buildings using metal detectors, turnstiles, and exception gates while verifying employment and access authorization.
Prevent unauthorized products from being removed from company property without approval and conduct property inspections as needed.
Respond to issues and alarms on company property.
Escort employees, including those with protection orders, to their vehicles when requested.
Provide security presence during emergency, threatening, and non-emergency situations, including Flagship campus concerts or performances.
Assist personnel at all levels, build rapport and trust, and help resolve issues.
Help reduce shrinkage through bag checks, building patrols, and an active security presence.
Maintain detailed knowledge of L.L.Bean property layouts and operational areas, including telecom rooms, network switches, elevator rooms, risers, and fire pump rooms.
Create incident reports in ThinkLP, prepare daily station logs, maintain files, and forward reports to appropriate management personnel.
Report all activity to Central Station.
Conduct parking lot checks and monitor cameras.
Provide Security Station coverage during breaks and absences.
Conduct vehicle inspections and operate company vehicles as needed.
Follow safety policies and procedures, report unsafe conditions or at-risk behaviors, and work safely.