Security Officer - 1st Shift

L.L.Bean • Freeport, ME

3d • $21 - $26 • Onsite

About The Position

L.L.Bean is hiring temporary first-shift Security Officers for its Security Team in Freeport, Maine. The position works weekends, with hours from 5:30 a.m. to 1:30 p.m., and involves protecting employees, facilities, physical assets, and the L.L.Bean brand at various company locations. Officers enforce safety and security rules, follow department procedures, use and monitor provided equipment and software, and perform stationary and patrol duties to help protect company property from fire, theft, and vandalism.

Security Officers respond to emergencies and alarms, support employee and visitor safety, control access to facilities, perform patrols and inspections, and provide security support at retail locations and company events. The role also includes customer-service interactions, incident reporting, station logs, camera monitoring, vehicle inspections, and operating company vehicles as needed. This is a safety-sensitive position; employees must not work while impaired by alcohol or drugs.

Requirements

• High school diploma or GED.
• At least 2 years of experience.
• Valid driver’s license held for more than 5 years, a clean driving record for the last 3–5 years, and eligibility to operate company vehicles.
• Must pass the L.L.Bean background check.
• Above-average computer skills, including SharePoint, OneNote, Excel, and Microsoft Office.
• Good writing, communication, and organizational skills.
• Ability to work across multiple shifts.
• Ability to multitask and handle stressful situations while maintaining a calm, professional demeanor during emergencies.
• Ability to communicate clearly and work as part of a team.
• Outstanding customer-service skills and ability to adapt to changing situations and work in a diverse environment.
• Must agree not to work while under the influence of alcohol or any drug that could cause impairment.

Nice To Haves

• Two-year degree in a related field.
• Military or first-responder experience.
• Familiarity with Management of Aggressive Behavior (MOAB) techniques.

Responsibilities

• Respond to emergencies and life-safety situations as directed, including fires, burglaries, active-shooter situations, suspicious substances, bomb threats, threats of violence, and property damage; order evacuations when necessary.
• Take responsibility for and control on-site emergency situations until relieved by management or another appropriate authority.
• Support employee safety through metal-detector screening, bag checks, camera monitoring, access control, observation of employee behavior, enforcement of PPE and other safety protocols, incident reporting, initial investigations, and preparation of reports.
• Tour facilities and company property, watching for fire, unauthorized entry, safety risks, hazards, suspicious activity, and utility failures.
• Support Retail with disruptive customers and provide backup for apprehensions as needed.
• Operate and maintain air-sampling equipment and conduct air sampling when requested.
• Control access to key manufacturing buildings using metal detectors, turnstiles, and exception gates, while verifying employment and authorized access.
• Prevent unauthorized products from being removed from company property and perform property inspections as necessary.
• Respond to issues and alarms on company property.
• Escort employees, including employees with protection orders, to their vehicles when requested.
• Provide security presence during emergency or threatening situations and at non-emergency events, including concerts or performances at the Flagship campus.
• Assist personnel at all levels, build rapport and trust, and help resolve issues through customer service.
• Help reduce shrinkage through bag checks, building patrols, and an active security presence throughout company areas.
• Maintain detailed knowledge of L.L.Bean property layouts and operational areas, including telecom rooms, network switches, elevator rooms, risers, and fire pump rooms.
• Create incident reports using ThinkLP reporting software.
• Prepare daily station logs, maintain files, and forward report copies to appropriate management personnel.
• Report all activity to Central Station.
• Conduct parking lot checks and monitor cameras.
• Provide Security Station coverage during breaks and absences.
• Conduct vehicle inspections and operate company vehicles as needed.
• Follow safety policies and procedures, report unsafe conditions or at-risk behavior, and work safely.

Benefits

• Competitive pay.
• Generous employee discount.
• Benefits package with programs and perks designed to support health and financial goals.
• Work-life balance support.

What This Job Offers

• Education Level: High school or GED