Security Officer Unarmed Flex Call Center

Allied Universal•Colorado Springs, CO

About The Position

Allied Universal is hiring a Security Professional Flex Officer to safeguard clients across industries including healthcare, education, and finance. Officers use a shift-pickup platform to view and claim available shifts based on their availability, gaining experience at different sites. The role may involve irregular shifts with little or no advance notice. The advertised rate is $20.60 per hour.

Requirements

  • High school diploma or equivalent, or five years of verifiable experience.
  • Meet applicable state or local licensing requirements, which may be required before employment.
  • Valid driver's license if driving a company- or customer-owned vehicle.
  • Successful completion of a background investigation, subject to applicable laws.
  • Successful completion of a drug screen to the extent permitted by law.
  • At least 18 years of age, or older if required by the state.
  • Reliability and ability to adapt to different post assignments.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills, including the ability to write clearly and accurately.
  • Active listening and problem-solving skills.
  • Ability to assess situations, identify critical issues quickly, and evaluate them effectively.
  • Ability to mediate conflict with tact and diplomacy.
  • Teamwork and attention to detail.
  • No prior experience is required.

Nice To Haves

  • Ability to speak, read, and write in multiple languages, such as Spanish, Portuguese, French, or Arabic.
  • Prior security, military, or law enforcement experience.

Responsibilities

  • Perform security patrols of designated areas on foot or in a vehicle.
  • Watch for unusual conditions that may create security concerns or safety hazards.
  • Sound alarms or call the police or fire department in the event of a fire or unauthorized persons.
  • Warn people about rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Permit authorized people to enter the property and monitor entrances and exits.
  • Observe departing personnel to help prevent theft of company property and ensure removals comply with client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities, and maintain written logs as required by the post.
  • Assist customers, employees, and visitors courteously and professionally.
  • Make emergency notifications as necessary under site Post Orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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