2nd shift - Security Officer

Mohican Nation•Bowler, WI

About The Position

The Security Officer provides for the security, safety, and protection of customers, staff, visitors, and property at North Star Mohican Casino Resort. The role maintains customer service standards in accordance with casino policies and procedures, patrols the premises and parking lot, transports money on the casino floor, and escorts courier services transporting casino funds to local banks while on casino property. The officer follows established emergency procedures and assists emergency personnel when necessary or instructed by on-site personnel; the position does not create a duty to provide emergency medical services. The officer submits written incident reports to the shift supervisor regarding unusual or suspicious events, including accidents, disturbances, money shortages, and procedural failures. The position requires compliance with casino and Security Department rules, workplace policies, gaming and tribal requirements, and the Drug and Alcohol-Free Workplace Policy. Duties may change based on organizational needs or direction from the department supervisor or manager. The role is full-time and located in the Gaming Division. The stated hourly rate is $17.75, with additional shift differentials for second and third shifts and weekends.

Requirements

Must be at least 18 years of age.
Must be able to provide excellent customer service, including effective communication and positive interactions with customers and employees.
Must have knowledge of security measures, ideology, and procedures.
Must be able to perform the physical requirements of the job and respond to incidents with complete mobility and in a timely manner.
Must be able to work with people with diverse personalities and contribute positively to teamwork.
Must be flexible to work all shifts, weekends, and holidays.
Must be able to obtain and maintain a Mohican Nation Gaming License.
Must submit to a Criminal Investigation Background Check (CIB).
Must submit to and pass a pre-employment drug screening and health screening.
Must demonstrate a satisfactory working record in prior and/or current employment.
Must be eligible for insurance under the employer’s liability insurance.
High School Diploma or GED is required for applicants age 19 and under.
Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy.

Nice To Haves

High School Diploma or GED is preferred.
Possession of a valid Wisconsin driver’s license is preferred.
If holding a valid Wisconsin driver’s license, must meet Mohican Nation Insurance eligibility guidelines to operate or drive company vehicles.

Responsibilities

Provide for the security, safety, and protection of customers, staff, visitors, and casino property.
Maintain customer service standards in accordance with casino policies and procedures.
Coordinate established emergency procedures and assist emergency personnel when necessary or instructed by on-site personnel; the role does not include a duty to provide emergency medical services.
Patrol the casino premises and parking lot.
Transport money on the casino floor and escort courier services transporting casino funds to local banks while on casino property.
Provide written incident reports to the shift supervisor about unusual or suspicious events, including accidents, disturbances, money shortages, and failures to follow procedures.
Follow casino and Security Department rules, regulations, procedures, and policies, including the Drug and Alcohol-Free Workplace Policy and applicable workplace, gaming, tribal, and regulatory requirements.
Maintain an acceptable departmental staff record and report to work reliably and promptly.
Wear the approved departmental uniform.
Attend applicable training and adapt to changes and self-development expectations.