2nd shift Security Officer

Mattel•Jonestown, PA

3d•Onsite

About The Position

The Security Officer protects Mattel employees, guests, products, and brands at the company’s Distribution Center in Jonestown, Pennsylvania. The role supports Mattel’s Global Security Strategy by providing exceptional customer service and consistently applying security policies and practices. This is an on-site position with a Saturday–Wednesday schedule, 2:00 PM–10:30 PM, and Thursdays and Fridays off. The position includes weekend and holiday work, and flexibility to work different shifts or shift times may be needed based on business needs. The 2nd-shift differential is $1.00 per hour.

Requirements

High school diploma or GED.
Valid driver’s license.
Valid Security Guard License, if applicable.
At least one year of experience in security, asset protection, loss prevention, law enforcement, or the military is preferred.
Must be certified in First Aid, CPR, and Blood-borne Pathogens, or willing to obtain certification through Mattel-provided training; annual training is provided.
Ability to communicate effectively with the public and all organizational levels using multiple communication methods and platforms.
Analytical ability to think critically and make clear, well-reasoned decisions.
Ability to respond to situations confidentially and remain calm during emergencies or stressful situations.
Ability to work varying shifts, including nights, holidays, and weekends.
Ability to read and interpret business policies, professional journals, technical procedures, and governmental regulations.
Ability to write reports and business correspondence, including detailed incident reports.
Strong customer service and communication skills.
Ability to stand and walk, use stairs, and stand for extended periods.
Ability to lift and/or move up to 50 pounds.
For outdoor posts, ability to withstand extreme heat, humidity, cold, and severe weather such as snow, sleet, rain, hail, or wind.
Ability to use security equipment, including handheld and walk-through metal detectors, handheld radios, access control systems, and CCTV.

Nice To Haves

Working knowledge of PCs and software, including MS Windows, Microsoft Office, CCTV, and access control.
At least one year of experience in security, asset protection, loss prevention, law enforcement, or the military.

Responsibilities

Support Mattel’s Global Security Strategy by helping protect people, assets, and the company’s reputation.
Enforce Mattel Global Security policies and practices to maintain a safe and secure environment for employees and visitors.
Complete security duties and related tasks specified in contingency operations and standard operating procedure manuals under the direction of the Security Leader/Shift Supervisor and Security Manager.
Conduct foot, vehicle, and digital security patrols to monitor physical security, safety, and facilities-related concerns at the Distribution Center.
Monitor the access control, CCTV, and guard tour management systems.
Monitor the fire control panel for alarms and equipment problems, and report service or maintenance issues to Maintenance personnel.
Perform assigned administrative data entry for incident documentation and communications using the Microsoft suite.
Apply access control standards, including employee badge policies, visitor registration, temporary or contract worker check-ins, intern badging, and other visitor procedures.
Promote parking lot safety by patrolling parking areas, enforcing parking rules, and completing accident investigations.
Support intellectual property confidentiality and controlled-destruction processes in accordance with Mattel standards.
Perform additional responsibilities as assigned by a supervisor or manager.
Work across multiple shifts or shift times when needed to support business needs.