Security Officer I, 2nd Shift

University of New England Career•Biddeford, ME

9d•Onsite

About The Position

The Security Officer I is responsible for defending self and others from unauthorized use of non-deadly force, patrolling University property to prevent and detect security concerns, monitoring persons on campus, investigating suspicious activity, responding to campus emergencies and disturbances, and providing prompt, courteous service to students, staff, and visitors. This role also involves enforcing University rules and regulations, writing incident reports, and potentially assisting with campus athletic events and snow removal. The officer must maintain awareness of University property, life safety systems, and emergency plans, and be prepared to provide First Aid, CPR, Narcan, and Stop the Bleed as necessary. Cross-training as a Dispatcher and Safe Ride operator is preferred. The position requires maintaining confidentiality of all departmental and University information and completing mandatory training. Flexibility to work other shifts as needed is also a requirement.

Requirements

High school education or equivalent required.
Ability to handle emergency situations calmly and effectively.
Must have attention to detail and respond promptly and professionally when necessary.
Be able to prioritize, organize, and follow up when needed.
Possess strong verbal communication skills.
Be a clear thinker, display the ability to remain calm, and show good judgment when resolving problems.
Able to follow directions and commands as required.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Willingness to train and use handcuffs and OC spray.
Maintain confidentiality of departmental and University information.
Safely operate motorized vehicles, golf carts and other department-owned equipment.
Must possess a valid license to operate a motor vehicle in the state of Maine.
Must be certified or have the ability to be certified in First Aid, CPR / AED , Narcan, Stop the Bleed and other equipment as assigned.
Abide by department core values of integrity, community-focused, accountability and teamwork.
Ability to perform all job duties.

Nice To Haves

At least 1 year of security, military, or law enforcement experience is preferred.
Cross training as Dispatcher and Safe Ride operator preferred.
Ability to train and oversee the work of student staff when a Security Officer II is not available.

Responsibilities

Defend self and others from unauthorized use of non-deadly force using departmentally trained techniques as necessary, including but not limited to the use of pepper spray and handcuffs.
Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns and maintain safety during Campus events.
Make regular inspection tours of campus noting unusual occurrences and ensuring all necessary doors and buildings are properly secured.
Monitor persons in buildings and/or on campus, watching for unauthorized persons, suspicious/criminal activity, disturbances, fights and campus policy violations, and report to proper authorities.
Investigate suspicious activity, security issues, and criminal incidents, gathering and processing necessary evidence and properly documenting in verbal and written reports.
Respond to campus disturbances (i.e. disorderly conduct, underage drinking parties, illicit drug use) and complete room searches as necessary.
Respond to campus emergencies including critical incidents, all hazards situations and active threat situations (i.e. active shooter, bomb threat, mental health, weather emergencies).
Contact the on-call supervisor as needed for emergency situations.
Maintain complete awareness of the University of New England property, life safety systems, and emergency plans including the proper use of fire extinguishers.
Respond to accidents and medical emergencies and provide First Aid, CPR, Narcan and/or Stop the Bleed as necessary.
Contact local police and fire departments as necessary and act as a liaison between these agencies and the University as needed.
Maintain complete knowledge of and comply with all University and departmental standard operating procedures.
Provide prompt, courteous service to students, staff, and visitors including medical and courtesy escorts on campus.
Escort students, staff, and visitors to various locations on Campus and provide protection as necessary.
Escort and remove persons from Campus as needed.
Ensure resolution of any safety concerns noted during your shift, including submitting work orders or notifying on-call staff to correct the issues.
Monitor and regulate building systems as necessary including building boilers as well as refrigerator and freezer units and notifying Facilities as needed.
Monitor CCTV and review as necessary for security and investigations.
Answer telephone calls to take messages, answer questions and provide information.
Enforce University rules & regulations and notify violators of infractions including the issuance of parking tickets.
Write clear, concise incident reports including any supplemental supporting information (pictures, video, etc.).
Coverage at designated campus athletic events.
Campus snow removal operations.
Cross training as Dispatcher and Safe Ride operator preferred.
Provide public assistance such as lock out services, jump-starts and routine information.
Assist administration with investigations as assigned.
Maintain the confidentiality of all departmental and University information and paperwork.
Complete all mandatory departmental Police One trainings.
Flexibility to work other shifts as needed.
All other duties as required.