Security Officer I - Day Shift

Denver Museum of Nature & Science•Denver, CO

About The Position

The Security Officer I patrols, observes, and monitors the Museum, reports irregularities and damage, and completes reports documenting observations, information, and surveillance activity in and around the facility. The officer helps guests feel safe and comfortable while providing exceptional customer service, and works closely with other security officers, the Denver Police Department, museum staff, and guests. The role requires strong customer service and observational skills when assisting a diverse community, responding to incidents, and supporting guests in the Museum’s traveling exhibits. Additional training and opportunities to expand knowledge and duties within the Security Department are available. This is a full-time position with a hiring range of $21.00 and a variable work schedule.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in security, military service, or equivalent related service.
  • Current driver’s license with a clean driving record, or ability to obtain a license within 30 days of hire.
  • Ability to comply with Denver Security License requirements within 30 days of hire.
  • Bilingual in English and Spanish.

Responsibilities

  • Observe, patrol, monitor, and control access to the entire Museum facility complex.
  • Report safety and security discrepancies.
  • Dispatch officers and emergency response; monitor software, CCTV, and fire panels.
  • Respond immediately to emergency incidents and assist with their coordination.
  • Communicate situation-appropriate information to guests and staff.
  • Balance customer service, legal behavior, and adherence to procedures while enforcing Museum rules and policies.
  • Maintain required First Aid and CPR training certifications annually.
  • Provide special escorts.
  • Perform other duties as assigned.
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