Security Officer Customer Service Patrol Full Time

Allied Universal•Austin, TX
•Onsite

About The Position

As a full-time Unarmed Security Officer at a technology, media, and telecommunications location in Austin, Texas, you will help safeguard the client’s people and property while providing customer service. You will maintain a visible presence, patrol assigned spaces, support access control and badge processes, and use computer or tablet systems to document activities and communicate. The role is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and pays $23.46 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and vendors while carrying out security procedures and site-specific policies, and participate in emergency response activities when appropriate.
  • Conduct regular and random unarmed patrols of office spaces, laboratories, common areas, parking areas, and the facility perimeter; report unusual conditions and security concerns.
  • Respond calmly and professionally to incidents, alarms, access-control concerns, and critical situations in accordance with site procedures.
  • Monitor access points and visitor activity, verify credentials as directed, and help maintain orderly entry and exit procedures.
  • Document patrols, incidents, observations, and security-related activities in required reports and logs.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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