2nd Shift Security Officer - Galleria Area 77056 - 40hrs. (STX 2 DIV 2)

United Protective Services•Houston, TX

About The Position

United Protective Services is hiring a full-time Security Officer for a 40-hour second-shift schedule at a prestigious high-rise property in the Galleria area. The officer protects people and property, enforces property rules, patrols the site, monitors security systems where available, assists visitors, responds to security concerns, and documents incidents. The role requires specialized training in security methods and de-escalation, as well as completion of assigned training and maintenance of required certifications. The schedule is Saturday, Sunday, Monday, Thursday, and Friday from 3:00 p.m. to 11:00 p.m.; Tuesday and Wednesday are off. The position requires extended periods of walking and standing, including rigorous foot patrols, and the ability to stoop, bend, and climb stairs.

Requirements

High school diploma or GED.
Ability to perform rigorous foot patrol duties for an entire shift.
Ability to stand, stoop, bend, climb stairs, and walk for extended periods.
Ability to operate telephones professionally.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to multitask, prioritize, and work in a fast-paced environment.
Excellent verbal and written communication skills.
Basic computer proficiency.
Strong attention to detail.
Ability to handle sensitive and confidential information.

Responsibilities

Protect property from theft or damage and protect people from hazards or interference.
Enforce property rules and regulations intended to prevent security breaches.
Patrol the property, check for irregularities, and inspect protection devices and fire control equipment.
Monitor CCTV and access control systems where available.
Maintain strict control and accountability for assigned keys and badges.
Maintain and conduct a daily inventory of issued equipment.
Write detailed, accurate daily reports of incidents or irregularities for the customer, using a mobile tour application where available.
Maintain knowledge of property post orders and follow their instructions.
Stay alert for unauthorized persons, trespassers, and security violations.
Approach suspicious persons, escort trespassers off the property, and contact police when needed, following protocol for issuing criminal trespass notices.
Assist visitors and customers by answering questions and giving directions while providing professional customer service.
Use judgment and discretion when handling emergencies and security violations.
Follow up on customer and management requests.
Communicate effectively with United Protective Services security leadership, property management, and teammates.
Complete assigned training and keep required certifications current.
Perform other duties as assigned.