Overnight Lobby Security Officer – 77079 (STX 2 DIV 1)

United Protective Services•Houston, TX

1d•Onsite

About The Position

United Protective Services is hiring a professional, dependable, and customer-service-oriented Security Officer to provide overnight lobby security at a high-rise office building in Houston, Texas, ZIP code 77079. The officer will be a visible, attentive presence and the first point of contact for tenants, visitors, vendors, and guests. The role requires professionalism in appearance, communication, conduct, and customer service, as well as the ability to represent the property and security company appropriately during every interaction. The schedule is Thursday through Monday, 11:30 p.m. to 7:30 a.m. Pay is $16.00 per hour. The posting describes the position as part-time in the schedule section and full-time in the additional information section.

Requirements

At least 1 year of professional security experience.
Must live within 20 miles of the site in ZIP code 77079.
High school diploma or equivalent.
Valid driver’s license.
Reliable transportation to and from work.
Exceptional verbal and written communication skills.
Strong customer service skills and a professional approach to tenant and visitor interactions.
Professional appearance and demeanor at all times.
Ability to remain alert, attentive, and engaged throughout the entire overnight shift.
Strong judgment and ability to professionally de-escalate situations when necessary.
Ability to follow detailed site procedures and security protocols.
Maintain a polished, professional appearance and communicate clearly, respectfully, and confidently.
Treat tenants, visitors, vendors, and coworkers with courtesy and respect; remain composed during challenging interactions.
Maintain a visible and attentive presence at the lobby desk and consistently represent the property and security company professionally.

Nice To Haves

Previous high-rise lobby, concierge, or Class A office security experience.

Responsibilities

Maintain a professional, visible, and attentive security presence in the building lobby.
Greet and assist tenants, visitors, vendors, and guests courteously and professionally.
Monitor and control lobby access according to property procedures.
Verify identification and follow visitor access and check-in procedures.
Provide directions and general assistance to tenants and visitors as needed.
Monitor CCTV, access control systems, and lobby activity.
Respond promptly and professionally to security concerns, incidents, and service requests.
Remain calm and professional when addressing difficult situations.
Communicate effectively with tenants, property management, vendors, and fellow security personnel.
Complete clear, accurate, and timely Daily Activity Reports and incident reports using company software.
Enforce property rules and security procedures consistently and professionally.
Maintain a clean, organized, and professional security desk and lobby presence.