Overnight Lobby Security Officer – Part Time - 77079 (STX 2 DIV 1)

United Protective Services•Houston, TX

1d•Onsite

About The Position

United Protective Services is hiring a dependable, professional, and customer-service-oriented Security Officer to provide overnight lobby security at a high-rise office building in Houston, Texas, 77079. The role is a high-visibility, customer-facing position and serves as the first point of contact for tenants, visitors, vendors, and guests. The officer is expected to represent the property and security company with professionalism in appearance, communication, conduct, and customer service. The position is part-time, working 24 hours per week: Tuesday from 11:00 PM to 7:00 AM, and Thursday and Friday from 11:00 PM to 7:00 AM. Pay is $15.00 per hour. The candidate must live within 20 miles of the site. Travel is not required. Medical, dental, and vision insurance are listed as benefits.

Requirements

Minimum 1 year of professional security experience.
Must live within 20 miles of the site in ZIP code 77079.
High school diploma or equivalent.
Valid driver’s license.
Reliable transportation to and from work.
Exceptional verbal and written communication skills.
Strong customer service skills and a professional approach to tenant and visitor interactions.
Professional appearance and demeanor at all times.
Ability to remain alert, attentive, and engaged throughout the entire overnight shift.
Strong judgment and ability to professionally de-escalate situations when necessary.
Ability to follow detailed site procedures and security protocols.

Nice To Haves

Previous high-rise lobby, concierge, or Class A office security experience is highly desired.

Responsibilities

Maintain a professional, visible, and attentive security presence in the building lobby.
Greet and assist tenants, visitors, vendors, and guests courteously and professionally.
Monitor and control lobby access according to property procedures.
Verify identification and follow visitor access and check-in procedures.
Provide directions and general assistance to tenants and visitors as needed.
Monitor CCTV, access control systems, and lobby activity.
Respond promptly and professionally to security concerns, incidents, and service requests.
Maintain a calm and professional demeanor when addressing difficult situations.
Communicate effectively with tenants, property management, vendors, and fellow security personnel.
Complete clear, accurate, and timely Daily Activity Reports and incident reports using company software.
Enforce property rules and security procedures consistently and professionally.
Maintain a clean, organized, and professional security desk and lobby presence.
Maintain a polished appearance and communicate clearly, respectfully, and confidently.
Remain alert, attentive, engaged, and composed throughout the overnight shift and challenging interactions.
Represent the property and security company professionally in all interactions.