Morning Lobby Security Officer – 77079 (STX 2 DIV 1)

United Protective Services•Houston, TX

3d•Onsite

About The Position

United Protective Services is hiring a dependable, professional, and customer-service-oriented Security Officer for lobby security at a high-rise office building in Houston, Texas, in the 77079 area. This high-visibility, customer-facing role serves as the first point of contact for tenants, visitors, vendors, and guests. The officer is expected to represent the property and security company professionally in appearance, communication, conduct, and customer service. The position is part-time, 16 hours per week, working Saturday and Sunday from 6:00 AM to 2:00 PM. The pay rate is $16.00 per hour. Candidates must live within 20 miles of the site. Previous high-rise lobby, concierge, or Class A office security experience is highly desired.

Requirements

Minimum of 1 year of professional security experience.
Must live within 20 miles of the 77079 site.
High school diploma or equivalent.
Valid driver's license.
Reliable transportation to and from work.
Exceptional verbal and written communication skills.
Strong customer service skills and a professional approach to tenant and visitor interactions.
Professional appearance and demeanor at all times.
Ability to remain alert, attentive, and engaged throughout the entire shift.
Strong judgment and ability to professionally de-escalate situations when necessary.
Ability to follow detailed site procedures and security protocols.
Maintain a polished appearance and communicate clearly, respectfully, and confidently.
Treat tenants, visitors, vendors, and coworkers with courtesy and respect.
Remain composed during challenging interactions and maintain a visible, attentive presence at the lobby desk.

Nice To Haves

Previous high-rise lobby, concierge, or Class A office security experience.

Responsibilities

Maintain a professional, visible, and attentive security presence in the building lobby.
Greet and assist tenants, visitors, vendors, and guests courteously and professionally.
Monitor and control lobby access according to property procedures.
Verify identification and follow visitor access and check-in procedures.
Provide directions and general assistance to tenants and visitors.
Monitor CCTV, access control systems, and lobby activity.
Respond promptly and professionally to security concerns, incidents, and service requests.
Maintain a calm and professional demeanor when addressing difficult situations.
Communicate effectively with tenants, property management, vendors, and fellow security personnel.
Complete clear, accurate, and timely Daily Activity Reports and incident reports using company software.
Enforce property rules and security procedures consistently and professionally.
Maintain a clean, organized, and professional security desk and lobby presence.