Full Time Security Officer (Mon-Fri, 7am-3pm)

Comstock • Reston, VA

7d

About The Position

The Security Officer for ParkX Management helps ensure that the facility operates smoothly, safely, and cleanly and provides a positive experience for residents, tenants, and guests. The role includes property patrols, access control, safety observation and reporting, rule enforcement, guest communication, and coordination with management. At Reston and Loudoun Station, the officer assists the Marketing team with events as needed. Additional Reston Station duties include managing valet and plaza traffic and ensuring the marketing plan is followed during special events.

Requirements

• High school diploma.
• DCJS Certification, or ability to obtain DCJS certification within the first 90 days of employment.
• At least 1 year of experience in a customer-service-related field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends as needed.
• Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
• Strong sense of urgency.
• Strong problem-solving, time-management, and communication skills.
• Credible and trustworthy, with a high degree of integrity.
• Ability to hold oneself and others accountable and strive for excellence.
• Positive, can-do attitude and ability to support growth and innovation.
• Customer-focused and results-oriented approach.
• Desire to continuously learn and develop.
• Exceptional oral and written communication, active listening, and organizational skills.
• Ability to establish strong working relationships in a team setting.
• Ability to multitask and prioritize tasks with attention to detail in a fast-paced environment.
• Self-directed and able to work independently with minimal supervision.
• Ability to stand for long periods; walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
• Ability to push, pull, or lift up to 50 pounds.
• Ability to perform continuous repetitive motions.
• Ability to work under variable temperature and noise conditions, indoors and outdoors, and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Responsibilities

• Complete an hourly patrol route of the property using the security system.
• Control access for guests, tenants, and vendors.
• Ensure property is not being damaged.
• Conduct routine foot patrols in and around the building.
• Perform other duties as assigned.
• Observe and report safety issues.
• Issue banning notices to rule violators, maintain the related files, and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the no-dogs-on-the-plaza policy.
• Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct up to date and communicate it to guests as needed.
• Report unknown work occurring at the property to management.
• Immediately notify Park X, Commercial property management, and Residential property management when someone parks illegally on the plaza.
• Tell guests that fire access areas must remain accessible for fire trucks and ambulances.
• Close loading dock doors as needed.
• Report concerns to management.
• Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
• At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
• At Reston Station, ensure the plaza marketing plan is followed during special events.
• At Reston Station, manage traffic entering the plaza and keep it moving.

Benefits

• 401K match.
• Career development and opportunities for advancement within the expanding portfolio.
• Employee perks, including free parking and EV charging.
• Parental leave program.
• Friendly work environment that values collaboration. Benefits vary depending on the function of the role.
• May be eligible to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED