Full Time Security Officer (Mon-Fri, 7am-3pm)

Comstock•Reston, VA
•$18 - $19

About The Position

The Security Officer for ParkX Management ensures that the facility operates smoothly, safely, and cleanly, and provides a positive experience for residents, tenants, and guests. The role includes property patrols, access control, safety observation and reporting, enforcement of property rules, and communication with guests and management. At Reston and Loudoun Station, the officer may assist the Marketing team with events. At Reston Station, the officer also manages valet and plaza traffic and supports special-event marketing plans.

Requirements

  • High school diploma.
  • DCJS certification, or ability to obtain DCJS certification within the first 90 days of employment.
  • At least 1 year of experience in a customer-service-related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends as needed.
  • Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
  • Strong sense of urgency.
  • Strong problem-solving, time-management, and communication skills.
  • High credibility and trustworthiness, with a high degree of integrity.
  • Ability to hold oneself and others accountable and strive for excellence.
  • Positive, can-do attitude and ability to support growth and innovation.
  • Customer-focused and results-oriented approach.
  • Desire to continuously learn and develop.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
  • Self-directed ability to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
  • Ability to push, pull, or lift up to 50 pounds.
  • Ability to perform continuous repetitive motions.
  • Ability to work under variable temperature conditions, including extreme heat or cold; variable noise levels; indoors and outdoors; and around fumes, hazards, dust or mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Complete hourly patrol routes of the property using the security system.
  • Control access for guests, tenants, and vendors.
  • Help ensure property is not damaged.
  • Conduct routine foot patrols in and around the building.
  • Perform other duties as assigned.
  • Observe and report safety concerns.
  • Issue banning notices to rule violators, maintain files for those notices, and notify management when necessary.
  • Maintain the appearance of the two plaza kiosks.
  • Enforce the no-dogs-on-the-plaza policy.
  • Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct updated, and communicate it to guests as needed.
  • Report unknown work taking place at the property to management.
  • If someone parks illegally on the plaza, immediately notify Park X, Commercial property management, and Residential property management.
  • Remind guests that fire access areas must remain accessible to fire trucks and ambulances.
  • Close loading dock doors as needed.
  • Report concerns to management.
  • At Reston and Loudoun Station, assist the Marketing team before, during, and after events as needed.
  • At Reston Station, manage valet and ensure cars are not parked on the plaza or down ramp.
  • At Reston Station, ensure the plaza marketing plan is followed during special events.
  • At Reston Station, manage traffic entering the plaza and keep it moving.

Benefits

  • 401K match.
  • Opportunities for advancement within the expanding portfolio.
  • Free parking and EV charging.
  • Parental leave program.
  • Friendly work environment that values collaboration.
  • Potential eligibility for a discretionary annual incentive program, subject to program rules and individual and organizational performance.
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