About The Position

The Security Officer for ParkX Management helps ensure that the facility operates smoothly, safely, and cleanly and provides a good experience for residents, tenants, and guests. The role includes property patrols, access control, safety observation and reporting, enforcement of property rules, communication with management and guests, and event support at Reston and Loudoun Station. At Reston Station, the officer also manages valet and plaza traffic and helps ensure that event marketing plans are followed.

Requirements

  • High school diploma.
  • Certification as a security officer by the state of Virginia.
  • At least 1 year of experience in a customer-service-related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends as needed.
  • Outgoing personality and ability to relate to diverse groups of people and build and maintain strong relationships.
  • Strong sense of urgency, problem-solving, time-management, communication, organizational, and active-listening skills.
  • Credibility, trustworthiness, integrity, accountability, and commitment to excellence.
  • Positive, can-do attitude and interest in supporting growth and innovation.
  • Customer-focused and results-oriented approach, with a desire to continuously learn and develop.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize tasks with attention to detail in a fast-paced environment.
  • Self-directed ability to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
  • Ability to push, pull, or lift up to 50 pounds and perform continuous repetitive motions.
  • Ability to work in variable temperatures, including extreme heat or cold; variable noise levels; indoors and outdoors; and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Complete an hourly property patrol route using the security system and conduct routine foot patrols in and around the building.
  • Control access for guests, tenants, and vendors.
  • Observe and report safety concerns and help prevent property damage.
  • Issue banning notices to rule violators, maintain the related files, and notify management when necessary.
  • Maintain the appearance of the two plaza kiosks and keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct up to date; communicate this information to guests as needed.
  • Enforce the no-dogs-on-the-plaza policy.
  • Report unknown work occurring at the property to management.
  • Immediately notify Park X, commercial property management, and residential property management when someone parks illegally on the plaza.
  • Tell guests that fire access areas must remain accessible for fire trucks and ambulances.
  • Close loading dock doors as needed and report concerns to management.
  • Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
  • At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
  • At Reston Station, help ensure the plaza marketing plan is followed during special events.
  • At Reston Station, manage traffic entering the plaza and keep it moving.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) match.
  • Life insurance.
  • Career development and opportunities for advancement within the expanding portfolio.
  • Annual professional development funds.
  • Free parking and EV charging.
  • Parental leave program.
  • Friendly, collaborative work environment.
  • May be eligible to participate in a discretionary annual incentive program; awards are subject to program rules and may depend on individual and organizational performance.
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