5360 Security Officer L1

NTT Global Data Centers • Ashburn, VA

12d • Onsite

About The Position

The Security Officer L1 performs administrative and operational duties for a data center site security team under the direction of the Security Supervisor. Working closely with Data Center Operations, the officer helps ensure security measures are in place and functioning, protects personnel and company property, manages access control, monitors CCTV, responds to incidents, and completes written reports. This experienced, client-facing role requires clear communication and collaboration with other departments, including Shipping & Receiving. The officer enforces security procedures established by the Security Management team and helps maintain a secure environment for customers and infrastructure.

The scheduled hours are Sunday through Tuesday, 7 p.m.–7 a.m., and Wednesday, 7 p.m.–1 a.m. The position is on-site in a data center environment and includes work outdoors around the facility. Employees must be prepared for emergencies, changing priorities, and work outside normal business hours, including weekends, late nights, and holidays, and must participate in the on-call protocol. The role requires use of a cellular-enabled personal mobile device for the Bring Your Own Device program. The employer states a base salary range of $20.19 to $28.85 and offers eligible regular full-time employees an annual bonus dependent on individual and company performance, along with paid time off and other listed benefits.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Active security certification such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations; certification must be obtained within six months of starting and maintained throughout employment.
• Experience with standard security methods, practices, tools, and equipment.
• Strong observation and surveillance skills and the ability to detect and respond to security threats.
• Knowledge of occupational hazards and safety rules; ability to remain calm in an emergency.
• Excellent client-facing customer service and clear, concise written and verbal communication skills.
• Ability to work in a rigorous, process-driven team environment; follow instructions and security procedures; analyze and solve problems logically; multitask; and stay organized.
• Ability to work a flexible schedule as required and be a strong team player.
• Prior experience administering and operating access control systems, CCTV systems with digital recording, photo ID systems, and Microsoft Office applications.
• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
• Ability to meet physical requirements, including extended periods of walking, standing, and bending; reaching; using a telephone and walkie-talkie; close visual work at a computer terminal; keyboard and technical instrument use; lifting and carrying up to 50 pounds; and climbing stairs and ladders.
• Ability to work on-site in a data center environment, including outdoors in varying weather, temperatures, and noise, and exposure to unpleasant fumes and odors.
• Ability to follow PPE guidelines, wear the NTT security uniform, and comply with the company dress code and personal standards.
• Comfort working in a highly critical, confidential, fast-paced environment with shifting priorities and responding to data center emergencies.
• Willingness to work outside normal business hours, including weekends, late nights, and holidays, and participate in on-call protocol.
• Ability to participate in the BYOD program using a cellular-enabled smart mobile device capable of downloading active applications.
• Valid driver's license; employees may need to support nearby buildings and use company vehicles.
• Must pass a background check and drug test.
• Must possess or become forklift certified; NTT provides initial and ongoing certification training.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• CPR/First Aid certification, or willingness to obtain it while working for NTT.

Responsibilities

• Verify that employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain visibility, and observe unusual activity.
• Help provide a safe and professional work environment for clients, associates, and NTT Data Center personnel.
• Monitor and maintain security technologies, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise and accurate daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow NTT Data policies, security procedures, and company policies.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete assigned access control, combustible, and badge discrepancy audits.
• Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
• Maintain regular and predictable attendance and perform other job-related duties as assigned.

Benefits

• Annual bonus for regular full-time employees, dependent on individual and company performance.
• Paid time off.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED