Administrator L1

Wipro•Atlanta, GA

4d•Onsite

About The Position

Wipro Limited is hiring an Administrator L1 to support onsite depot operations for technology refresh initiatives. The role manages assets throughout the deployment lifecycle, including inventory records, ticket and asset updates, device processing, shipment preparation, shipping coordination, staging-area organization, and inventory reconciliation. The position also requires adherence to security, quality, and operational compliance requirements, and support for cross-functional activities and special projects as assigned. The role involves frequent packaging, staging, and material handling in a high-volume environment. The expected compensation ranges from $25,000 to $50,000, with final compensation dependent on factors including geographic location, applicable minimum wage requirements, skills, and relevant experience. Wipro's standard benefits include medical and dental options, disability insurance, paid time off (including sick leave), and other paid and unpaid leave options. Employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Requirements

Experience with inventory management, asset tracking, or technology deployment operations.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a high-volume environment.
Effective communication and teamwork skills.
Ability to lift and move equipment weighing up to 50 lbs.
Ability to perform frequent packaging, staging, and material-handling activities.
Desktop Support (mandatory skill).

Nice To Haves

Knowledge of ServiceNow or similar asset management platforms.
Experience with shipping, receiving, and packaging processes.
A+ certification.
Dell WPD Technician certification.

Responsibilities

Support technology refresh initiatives and manage assets throughout the deployment lifecycle.
Maintain accurate asset inventory records and ensure asset data integrity.
Update ticket notes, work logs, and asset status in ServiceNow and other operational systems.
Process devices through break/fix and refresh workflows according to established procedures.
Prepare devices for shipment by verifying asset information, accessories, and documentation.
Package and ship large volumes of devices for deployment.
Coordinate shipping activities and maintain shipment tracking records.
Organize and manage staging areas for incoming and outgoing assets.
Conduct inventory audits and reconciliation activities as needed.
Adhere to security, quality, and operational compliance requirements.
Support cross-functional operational activities and special projects as assigned.