On Call - Security Officer

Crescent Careers • Syracuse, NY

4d • Onsite

About The Position

Marriott Syracuse Downtown is seeking an on-call Security Officer for its Security department. The role performs protective and enforcement functions in a courteous and restrained manner during emergencies, disturbances, undesirable conduct, and threats to life or property. The officer helps maintain a safe and secure hotel environment and uphold Crescent Hotels & Resorts and Marriott brand standards.

The position involves extensive foot patrols throughout the hotel’s interior and perimeter, observing for security and safety risks, suspicious activity, and undesirable conditions. The officer responds to guest and associate needs, security calls and alarms, and emergency conditions; monitors security systems; and helps enforce hotel policies. The role requires regular communication with guests, coworkers, and supervisors, including use of a pager and two-way radio.

The officer must be available for weekend shifts, with shifts varying and flexibility to work overnight. A current New York State Security Guard License is required within the first 30 days of employment; the posting also states that NYS Security Guard Certification or the ability to renew it within 30 days is required.

Requirements

• Ability to communicate in English.
• A current New York State Security Guard License is required within the first 30 days of employment; NYS Security Guard Certification or the ability to renew within 30 days is also stated as required.
• Ability to work weekends and holidays; must be available for weekend shifts.
• Ability to work varying shifts, with flexibility to work overnight.
• Self-starting personality and an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests and help coworkers as a team player.
• Thorough knowledge of the building layout and function rooms, and some knowledge of the city and surrounding areas.
• Ability to stand, walk, or sit and continuously perform essential job functions for the duration of a shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to bend, stoop, kneel, and walk significant distances between and within buildings on the property.
• Ability to grasp, lift, carry, or otherwise move goods weighing up to 150 lbs.
• Sufficient manual dexterity in the hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.
• Ability to communicate using a pager and two-way radio.

Nice To Haves

• Working knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.

Responsibilities

• Conduct foot patrols of the hotel’s interior and perimeter, including walking and climbing stairs, to identify security and safety risks or undesirable conditions.
• Maintain order in the hotel, attend to guest welfare, and assist with door lock problems.
• Coordinate timely responses to fires, safety hazards, and threats to life or property in a calm, rational, and persuasive manner.
• Address undesirable conduct and potential violations of hotel policy as needed to protect guests, associates, patrons, and property.
• Watch for suspicious people entering, exiting, or loitering around the building and conduct walk-through observations of the entire hotel.
• Promote safe work practices.
• Answer security telephone and safety hotline calls and respond according to priority.
• Observe security monitors and promptly report suspicious behavior and alarms to the supervisor on duty by radio.
• Learn and monitor the property’s life-safety systems, building layout, alarm pull stations, fire extinguishers, and sprinklers.
• Comply with attendance rules and maintain regular availability for work.
• Perform other job-related duties as assigned.

Benefits

• Flexible scheduling
• Discounts with Crescent-managed properties in North America for associates and family members
• Additional hotel discounts with Marriott International brand hotels
• Free parking

What This Job Offers

• Education Level: No Education Listed