Security Officer Hospital Support Patrol

Allied Universal•Highland Heights, OH

About The Position

As a Security Officer Hospital Support Patrol in Cleveland, Ohio, you will serve and safeguard clients in a healthcare setting. As an unarmed patrol officer, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. You will provide customer service, communicate clearly, and respond professionally to security-related needs. The role is full-time and pays $16.00 per hour. The stated schedule is Monday, Tuesday, Wednesday, Thursday, and Saturday from 2:00 PM to 10:00 PM.

Requirements

Meet hospital vaccination requirements.
Be able to restrain individuals when necessary.
Be at least 18 years of age for unarmed roles; armed roles require a minimum age of 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements; licensing may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

CPR certification is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to patients, visitors, and staff by carrying out security procedures and site-specific policies, and participate in emergency response activities when appropriate.
Respond calmly and professionally to incidents, medical emergencies, disturbances, and other critical situations while following established protocols.
Conduct regular and random patrols of hospital buildings, patient care areas, parking facilities, access points, and surrounding property to deter unauthorized activity and identify potential concerns.
Monitor access to designated areas, verify credentials as required, and report suspicious activity, hazards, or policy violations to appropriate personnel.
Prepare accurate reports and maintain clear communication with Allied Universal leadership, facility representatives, and emergency responders as needed.