Security Officer Front Desk Driver Visitor Services

Allied Universal•City of Syracuse, NY

About The Position

As a Security Officer Front Desk Driver Visitor Services in Syracuse, NY, you will serve and safeguard clients at a utilities facility. You will welcome visitors, manage access, monitor entry activity, and provide customer service and professional communication. This driving position requires a valid driver’s license in the state where the job is located. The role is full-time and pays $20.39 per hour. The listed schedule is Thursday from 8:00 PM to 6:00 AM, and Friday and Saturday from 6:00 PM to 6:00 AM.

Requirements

  • Valid driver’s license in the state where the job is located; required for driving positions.
  • At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Responsibilities

  • Provide customer service to visitors, employees, contractors, and delivery personnel at the facility front desk.
  • Manage facility access by verifying credentials, issuing visitor badges, maintaining visitor logs, and directing guests according to site-specific policies.
  • Answer phones, receive and route inquiries, and communicate professionally with site personnel, visitors, and emergency responders.
  • Monitor assigned security systems, alarms, and cameras, and report unusual activity or equipment concerns to appropriate personnel.
  • Respond calmly to incidents and critical situations, following established procedures and emergency response protocols.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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