Security Officer Part Time Guest Services

Allied Universal • Wilmington, DE

7d

About The Position

Allied Universal is hiring a part-time Enhanced Security Officer for Guest Services in Wilmington, Delaware. The role provides a consistent weekly shift at an assigned site, with a required six-month commitment to that shift. Officers may claim additional shifts through the company’s scheduling platform, potentially building up to a full-time schedule of 40 hours per week while retaining the option to scale back. The listed pay rate is $19.00 per hour.

The position provides customer service to tenants, visitors, and client representatives while carrying out site-specific security procedures, access-control policies, and emergency response activities. Duties include staffing the front desk, greeting and directing visitors, checking identification and authorization, issuing visitor credentials, maintaining visitor records, monitoring entry activity and access-control systems, and responding professionally to incidents, alarms, and tenant concerns.

Requirements

• Possess a high school diploma or equivalent.
• Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years of age.
• Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet applicable state and/or local licensing requirements, which may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and client representatives while carrying out site-specific security procedures, access-control policies, and emergency response activities when appropriate.
• Staff the front desk, greet and direct visitors, verify identification and authorization, issue visitor credentials, and maintain accurate visitor records.
• Monitor entry activity, access-control systems, and front-desk communications to help deter unauthorized access to the commercial real estate location.
• Respond calmly and professionally to incidents, tenant concerns, alarms, and critical situations, following site-specific protocols.
• Communicate professionally with tenants, visitors, vendors, and Allied Universal leadership about security-related matters and site activity.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plans and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Discounts at restaurants, entertainment venues, and more through the employee perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED