Security Officer Bilingual Guest Services

Allied Universal•Coral Gables, FL

10d•Onsite

About The Position

As a Security Officer Bilingual Guest Services in Miami, Florida, you will serve and safeguard clients at a commercial real estate location. You will create a welcoming presence while supporting a secure environment, providing front-desk service in English and Spanish. The position is full-time and pays $19.30 per hour. The scheduled shifts are Monday, Tuesday, Thursday, Friday, and Saturday from 11:00 PM to 7:00 AM. The role involves greeting visitors, managing access and badge activity, monitoring alarm panels and other security systems, responding to security concerns, and providing directions and general assistance. You will carry out site-specific policies and emergency response activities, maintain accurate records, and communicate relevant information to building management and Allied Universal leadership.

Requirements

At least 2 years of security-related experience.
Fluency in speaking, reading, and writing Spanish.
At least 18 years of age for unarmed roles; 21 or older for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements may apply under state or local laws and may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

Customer service experience.
Alarm panel experience.
Access control and badge experience.

Responsibilities

Provide customer service to tenants, visitors, and clients at the front desk while carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
Greet visitors, verify access authorization, issue visitor credentials as directed, and maintain accurate visitor and contractor records.
Monitor access points, surveillance systems, alarms, and communications equipment, and report unusual activity or security concerns according to site procedures.
Respond to incidents and critical situations calmly and professionally, contacting appropriate personnel and emergency services as directed.
Maintain a professional front-desk presence, provide directions and general assistance, and communicate relevant information to building management and Allied Universal leadership.