Security Officer - per diem
About The Position
The Security Officer provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and patrolling assigned areas. The role monitors and reports potential safety hazards and unusual occurrences, investigates complaints and potential criminal conduct, provides protective services, and assists with patient restraint when authorized. It also requires excellent customer service and strict confidentiality. When applicable and authorized, the officer may detain or arrest criminal suspects under the authority of a State Special Police license and participate in court proceedings.
Requirements
- Class D Passenger Vehicle Driver's License.
- Strong interpersonal communication and customer service skills, including the ability to interact effectively with diverse people and establish positive relationships.
- Ability to de-escalate anxious or stressed people and manage aggression.
- Ability to work independently and as part of a team and to multitask.
- Strong problem-solving skills.
- Critical and analytical thinking, good judgment, prioritization, industriousness, and creative problem-solving.
- Customer-service-oriented, accessible, energetic, empathetic, positive, collaborative, and flexible approach.
- Tact, diplomacy, active listening, and effective articulation.
- Understanding of community policing, risk analysis, and crime prevention concepts and practices.
- Strong writing skills for documentation.
- Intermediate computer skills, including typing and use of database software.
- Bachelor's degree in Criminal Justice is preferred; experience cannot substitute for a degree.
Nice To Haves
- Bachelor's degree in Criminal Justice.
- Three to five years of experience in hospital, security/police, emergency medical, or customer services.
Responsibilities
- Patrol assigned areas, with particular attention to locations where security problems have occurred.
- Identify unsafe conditions and improperly secured areas or property to help prevent theft, injuries, or damage.
- Investigate thefts, shortages, complaints, and potential criminal misconduct by questioning individuals involved.
- Notify appropriate law enforcement agencies of potential or actual civil or criminal misconduct; detain suspicious individuals and make arrests when authorized.
- Participate in subsequent court proceedings as required.
- Prepare complete and accurate written reports, record incidents in the log, and keep the Supervisor informed.
- Maintain accountability, safekeeping, and documentation for valuables, property, and evidence in the officer's custody.
- Operate as a dispatcher using integrated security systems, dispatch personnel by radio to respond to incidents and assistance calls, and maintain documentation.
- Assist workplace and domestic victims, respond to medical emergencies, and assist with patient restraint when authorized.
- Protect dignitaries and control pedestrian and vehicular traffic.
- Voluntarily participate in departmental committees, task forces, and teams.
- Provide protective services and promptly report potential safety hazards and unusual occurrences.
Benefits
- Career advancement opportunities.
- Differentials, premiums, and bonuses as applicable.
- Recognition programs.
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What This Job Offers
Education Level
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