Security Officer, Per Diem

Sutter Health•Oakland, CA

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to personal well-being and property. Patrols and monitors facility premises, observes and reports suspicious or unauthorized activities and unsafe conditions, and manages access control, keys, emergency response, and notification. Provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents facility incidents and coordinates with local law enforcement agencies. This is a per diem/casual, non-exempt position with a varied schedule and variable days. The schedule includes every weekend. The position is based in a healthcare environment and requires judgment, diplomacy, collaboration, and the ability to respond to routine and emergent situations.

Requirements

High school diploma or General Education Diploma (GED).
Proprietary Private Security Officer (PSO) certification.
California BSIS regulatory training: 8 hours of Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, 40 hours of initial training in total, and 8 hours of annual refresher training; training is to be verified by the hiring manager.
One year of recent relevant experience.
General knowledge of security officer duties, with the physical and emotional maturity needed to exercise judgment and diplomacy in a healthcare environment.
Approachable, open, professional, and positive presentation.
Ability to work collaboratively in a team environment with minimal supervision.
Critical-thinking skills, decisive judgment, and ability to work with minimal supervision.
Cultural sensitivity and ability to interact respectfully with diverse patient, visitor, and staff populations.
Ability to write incident reports and read business correspondence and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to solve practical problems and handle situations with variables and limited standardization.
Ability to interpret instructions in written, oral, diagram, or schedule form.

Responsibilities

Patrol and monitor facility premises.
Observe and report suspicious or unauthorized activities and unsafe conditions.
Manage access control and control of keys.
Respond to emergencies and provide notifications.
Provide assistance and security-related services to staff, physicians, patients, and visitors.
Monitor and restrain violent patients.
Document incidents related to the facility.
Coordinate with local law enforcement agencies.
Follow established procedures and respond effectively to routine and emergent situations.