Security Officer Unarmed Patrol Customer Support

Allied Universal • San Francisco, CA

3d

About The Position

As an Unarmed Patrol Officer at a residential location in San Francisco, California, you will safeguard clients by conducting routine patrols, maintaining a visible presence to help deter security-related incidents, monitoring access points, and providing professional customer service to residents and visitors. You will communicate clearly, document observations, and respond to security-related concerns while reflecting Allied Universal’s agile, reliable, innovative, caring, team-focused, and integrity-driven values.

Requirements

• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience.
• A guard card or license.
• Access control and badge experience.
• Comfort using a computer or tablet.
• CPR and First Aid certification.

Responsibilities

• Provide customer service to residents, guests, visitors, and/or staff by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
• Conduct regular and random patrols of residential common areas, building exteriors, access points, parking areas, and perimeter areas to identify and report unusual activity or conditions.
• Monitor property access, verify authorized entry as directed by site procedures, and report access-control concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations calmly and using a problem-solving approach, following established escalation and reporting procedures.
• Prepare accurate activity reports and communicate relevant observations, incidents, and maintenance-related concerns to site management and/or Allied Universal leadership.

Benefits

• Access to exclusive technology to view and claim additional shifts.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on brands and services through the Perks Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED