Security Officer Weds-Sun 7am-3pm

Comstock•Reston, VA

19h

About The Position

The Security Officer for ParkX Management helps ensure that hotel property is operated safely, smoothly, and cleanly, while providing a positive experience for residents, tenants, and guests. The role requires wearing a suit and tie, provided at no cost. The position is scheduled Wednesday through Sunday, 7 a.m. to 3 p.m., with flexibility to work after hours and weekends as needed. The officer patrols the property, controls access, observes and reports safety concerns, enforces property rules, maintains ban-notice records, and communicates with guests and management. Duties also include supporting events, valet operations, and plaza traffic management at designated locations.

Requirements

High school diploma.
Certification as a security officer by the state of Virginia.
At least one year of experience in a customer-service-related field.
Valid driver's license without major violations.
Flexibility to work after hours and weekends as needed.
Outgoing personality and ability to relate to diverse groups of people and build and maintain strong relationships.
Strong sense of urgency, problem-solving, time-management, and communication skills.
Credibility, trustworthiness, integrity, and accountability, with a commitment to high standards.
Positive, can-do attitude and willingness to support growth and innovation.
Customer-focused and results-oriented approach, with a desire to learn and develop continuously.
Exceptional oral and written communication, active listening, and organizational skills.
Ability to establish strong working relationships in a team setting.
Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
Ability to work independently with minimal supervision.
Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
Ability to push, pull, or lift up to 50 pounds and perform continuous repetitive motions.
Ability to work in variable temperatures, including extreme heat or cold; variable noise levels; indoors and outdoors; and around fumes, hazards, dust, mite hazards, chemicals, and biohazards.

Responsibilities

Complete hourly patrol routes using the security system and conduct routine foot patrols in and around the building.
Control access for guests, tenants, and vendors.
Help prevent property damage and observe and report safety issues and other concerns to management.
Issue banning notices to rule violators, maintain the related files, and notify management when necessary.
Maintain the appearance of the two plaza kiosks.
Enforce the no-dogs-on-the-plaza policy.
Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct up to date, and communicate it to guests as needed.
Report unknown work occurring at the property to management.
Immediately notify Park X, Commercial Property Management, and Residential Property Management when someone parks illegally on the plaza.
Remind guests to keep fire access areas accessible for fire trucks and ambulances.
Close loading dock doors as needed.
At Reston and Loudoun Station, assist the Marketing team before, during, and after events as needed.
At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
At Reston Station, ensure the plaza marketing plan is followed during special events.
At Reston Station, manage traffic entering the plaza and keep it moving.
Perform other duties as assigned.