Security Officer - Manning - Security

El Rio Health•Tucson, AZ

12d

About The Position

The Security Officer provides security and safety services as part of a team to support a safe environment for El Rio Health patients, visitors, community members, and employees. The officer performs routine security and public safety patrols, provides escorts and basic public assistance, and may be assigned to a fixed post or roving patrol. The role requires professionalism and self-initiative while following established Security Department procedures. The officer works under general supervision, using defined and limited independent judgment, and refers issues involving departures from standard policies or procedures to the Security Supervisor for review and direction. The position responds to security incidents and emergency calls, conducts preliminary investigations, documents observations and actions, and coordinates with local emergency services or law enforcement when needed. The officer also monitors facilities and parking areas, supports safe traffic flow, helps secure facilities and restricted areas, and maintains service-call documentation. The role must comply with applicable laws, organizational policies, infection-prevention practices, and Joint Commission Certification standards.

Requirements

High school diploma or GED.
At least two years of experience in law enforcement, military police, or relevant private security service.
Must be at least 21 years old for liability coverage.
Current Basic Life Support (BLS) certification for health care providers.
Current Level I fingerprint clearance card in good standing, or application for it within seven working days after beginning employment; fingerprint clearance documentation requirements also apply to Arizona employees and new hires or transfers.
Complete JPX pepper gel gun training during the probationary period and carry the JPX pepper gel gun on duty after passing the 90-day probationary period.
Reliable transportation able to meet operational reassignments during the workday.
A valid driver’s license and compliance with Arizona vehicle insurance requirements when driving during work hours.
Ability to meet applicable job functions and responsibilities; equivalent combinations of education and experience may be considered if directly related to the role.
Employees are required to undergo pre-employment drug testing and may be subject to post-accident, reasonable suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.

Responsibilities

Perform security duties, tasks, and assignments within established time frames and quality and performance standards.
Provide a visible security presence through fixed-post or roving patrol assignments.
Patrol facilities and parking areas on foot or in a motorized vehicle to deter and identify criminal activity and safety concerns, and report unsafe conditions.
Identify and report criminal activity, hazards, unlocked restricted-area doors, security violations, blocked entrances or exits, mechanical problems, and unauthorized persons.
Inspect access points and restricted areas, ensure proper use and hardware function, and open or secure facilities at required operating hours.
Monitor and direct vehicular and pedestrian traffic in parking areas, support authorized disabled parking, and keep fire lanes clear for emergency vehicles.
Monitor public and private areas to help prevent theft, misuse, or damage to facilities, equipment, or personal property.
Provide assistance and escort services to patients, visitors, community members, and employees; may transport employees in an organizational vehicle.
Respond promptly and appropriately to emergency situations and service calls, coordinating incidents in accordance with organizational policies and procedures.
Notify appropriate departments and organizational leadership of emergencies or criminal activity in accordance with communications protocols.
Conduct preliminary investigations of security incidents, interview relevant individuals, and complete accurate and timely incident reports documenting observations and actions.
Initiate and coordinate requests for local emergency services or law enforcement when incidents involve emergencies or criminal activity.
Assist with crowd control and other critical functions during emergencies.
Maintain a daily service-call log for weekly and monthly reporting.
Comply with applicable laws, regulations, organizational and departmental policies, and reporting requirements, including Joint Commission Certification standards.
Support department goals, policies, procedures, and best practices for security services.
Maintain a clean, safe, and hygienic work environment, including compliance with infection-prevention and control procedures.