Security Officer - Manning - Security

El Rio Community Health Center•Tucson, AZ

13d•$16 - $22

About The Position

The Security Officer works as part of a team to provide security and safety services that support a safe and secure environment for El Rio Health patients, visitors, community members, and employees. The role performs routine security and public safety patrols, provides escort and basic public assistance services, and may be assigned to locations by management. The officer is expected to demonstrate professionalism and self-initiative while carrying out duties in accordance with established Security Department procedures. The position works under general supervision and review, following established procedures and exercising defined, limited independent judgment. Issues that depart from standard policies, interpretations, or procedures are referred to the Security Supervisor for review and direction. The officer responds to emergency situations and calls for service, conducts preliminary investigations, documents incidents, and coordinates with organizational leadership and local emergency services or law enforcement as appropriate. The schedule varies. The salary range is $15.75–$21.78, depending on qualifications. Employees in this role must meet applicable fingerprint-clearance, training, transportation, driver’s license, and vehicle insurance requirements. All employees must undergo pre-employment drug testing and may be subject to additional testing under applicable policies and regulations.

Requirements

High school diploma or GED.
At least two years of experience in law enforcement, military police, or relevant private security service.
Must be at least 21 years old for liability coverage.
Current Basic Life Support (BLS) certification for health care providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment; the Level One Non-IVP card must be received within 30 days after hire or transfer.
Reliable transportation capable of meeting organizational operational reassignment needs during the workday.
Valid driver’s license and compliance with Arizona vehicle insurance requirements if driving during work hours.
Complete JPX pepper gel gun training during the probationary period and carry the device on duty after passing the 90-day probationary period.
Employees must undergo drug testing before employment and may be subject to post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.
If applicable, an equivalent combination of education and experience may be considered when directly related to the job’s functions and responsibilities.

Nice To Haves

Bilingual English and Spanish, with the ability to speak, read, and write in both languages.

Responsibilities

Perform security duties, tasks, and assignments within established time frames and quality and performance standards.
Provide a visible security presence through fixed-post or roving patrol assignments.
Patrol facilities and parking areas on foot or in a motorized vehicle to deter and identify criminal activity and safety concerns, and report unsafe conditions.
Identify and report criminal activity, hazards, security violations, unauthorized persons, blocked entrances or exits, mechanical problems, and unsecured doors in restricted areas.
Inspect access points and ensure facilities and restricted areas are secure; open and secure facilities at the beginning and end of operating hours as required.
Monitor and direct vehicular and pedestrian traffic in parking areas, support authorized disabled-parking use, and keep fire lanes clear for emergency vehicles.
Monitor public and private areas to help prevent theft, misuse, or damage to facilities, equipment, and personal property.
Provide assistance and escort services to patients, visitors, community members, and employees as requested or observed.
May transport employees safely and efficiently using an organizational vehicle.
Respond appropriately and promptly to emergency situations and service calls, coordinating incidents in accordance with El Rio policies, procedures, and emergency standards.
Notify appropriate departments and organizational leadership promptly about emergencies or criminal activity in accordance with communication protocols.
Conduct preliminary investigations of security incidents and service calls.
Interview patients, visitors, and employees to establish and document incident observations and information.
Document incident actions, details, witness or participant observations, and other relevant information accurately and promptly in required reports.
Initiate and coordinate requests for local emergency services or law enforcement when incidents involve emergencies or criminal activity.
Assist with crowd control and other critical functions during emergencies.
Maintain a daily service-call log for weekly and monthly reporting.
Comply with applicable federal, state, and local laws and regulations and organizational and departmental policies and procedures.
Support implementation of department goals, objectives, policies, procedures, and security best practices.
Maintain a clean, safe, and hygienic work environment and comply with applicable infection-prevention and control requirements.
Demonstrate understanding of and proficiency with compliance and reporting requirements related to Joint Commission Certification standards.
Complete JPX pepper gel gun training during the probationary period and carry the device on duty after passing the 90-day probationary period.
Maintain reliable transportation that can accommodate operational reassignment during the workday; when driving during work hours, hold a valid driver’s license and comply with Arizona vehicle insurance requirements.