Security Officer Enhanced Part Time Customer Service Patrol

Allied Universal•Frisco, TX
•Onsite

About The Position

Allied Universal is hiring a part-time Enhanced Security Officer for an assigned site in Frisco, Texas. The role provides customer service and security support in a healthcare facility, including carrying out facility procedures, conducting unarmed patrols, monitoring access points, and responding to incidents and emergencies. The position pays $19.72 per hour and has designated weekly shifts on Saturday from 2:00 PM to 10:00 PM and Sunday from 6:00 AM to 2:00 PM. The role requires a six-month commitment to the designated site and weekly anchor shifts. Officers may claim additional shifts through the company scheduling platform, with the opportunity to work up to 40 hours per week and adjust their schedule as needed. The role is intended for candidates seeking part-time work with consistent scheduled hours and flexibility to take on additional shifts.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable laws.
  • Submit to a drug screen as a condition of employment to the extent permitted by law.
  • Meet applicable state or local licensing requirements, which may be required before employment.
  • Have a valid driver’s license if applying for a driving position.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to patients, visitors, staff, and vendors while carrying out security procedures, healthcare facility policies, and appropriate emergency response activities.
  • Respond to incidents, alarms, and critical situations calmly and professionally, follow site-specific protocols, and escalate concerns when needed.
  • Conduct regular and random unarmed patrols throughout hospital buildings, parking areas, entrances, and perimeter areas to deter unauthorized activity and identify potential concerns.
  • Monitor access points and observe visitor, staff, and vendor activity in accordance with facility procedures, providing directions and assistance as needed.
  • Accurately document incidents, observations, and patrol activities, and communicate relevant information to Allied Universal leadership and site personnel.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee perks program offering discounts at restaurants, entertainment venues, and other businesses.
  • Paid training programs and opportunities for career advancement.
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