Security Officer Armed Front Desk Services

Allied Universal•City of Utica, NY

About The Position

As a Security Officer Armed Front Desk Services in Utica, NY, you will serve and safeguard clients in industries including financial institutions. You will provide a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and reporting security-related concerns. The role helps maintain a secure environment through customer service, clear communication, and integrity. The schedule is Monday through Wednesday, 9:00 AM to 4:00 PM, and Thursday and Friday, 9:00 AM to 5:00 PM. The position is full-time and pays $21.45 per hour.

Requirements

Possess an armed guard card or license.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Participate in industry-specific security training programs.
Meet applicable state and local licensing requirements, which may be required before employment.

Responsibilities

Provide courteous customer service to visitors, employees, and vendors at a financial institution’s front desk, following site-specific procedures and access protocols.
Monitor visitor activity, verify identification as required, issue visitor credentials, and maintain accurate visitor logs and records.
Answer and direct incoming calls, greet guests professionally, and communicate visitor arrivals to appropriate personnel.
Respond calmly to incidents, alarms, and critical situations; notify appropriate personnel or emergency services according to site procedures.
Monitor access points and report unusual activity, policy concerns, or facility issues to site leadership or Allied Universal management.