Security Officer Front Desk

Allied Universal•City of Hornell, NY

3d•Onsite

About The Position

As a Security Officer Front Desk at a government office location in Hornell, NY, you will help safeguard the client while providing a welcoming environment for employees and guests. You will welcome visitors, manage access procedures, monitor entry activity, and provide professional communication and customer service. Your visible presence will help deter security-related incidents. This is a full-time position paying $23.21 per hour. The scheduled shifts are Monday through Friday, 4:00 PM to 12:00 AM.

Requirements

At least 2 years of security-related experience.
At least 18 years of age for unarmed roles; 21 or older for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
State or local licensing requirements may apply and may be required before employment.

Responsibilities

Provide customer service to visitors, employees, and government agency personnel by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
Staff the front desk and welcome visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor records.
Monitor facility access, direct guests to appropriate offices or public service areas, and communicate access concerns to designated personnel.
Respond calmly to incidents, alarms, and critical situations by following established site procedures and notifying appropriate contacts.
Answer phones, receive deliveries, and provide general information while maintaining professional, courteous interactions at a government office location.