Security Officer - Level II

Securitas Security Services•Duluth, MN

About The Position

The Security Officer helps maintain a safe and secure environment for clients by actively monitoring premises, controlling access, and patrolling various locations. The officer preserves order by enforcing regulations and directives at client sites related to personnel, visitors, and the surrounding area. The role involves frequent interaction with client employees and guests, conflict resolution and de-escalation, identifying and reporting safety issues or suspicious activity, completing assigned rounds, and providing customer service. Officers use technology devices throughout their shifts, conduct property tours, and carry out other duties of a similar nature and scope as required at the assigned site.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Above-average computer and technology skills.
  • Excellent customer service and team leadership skills.
  • Ability to work independently.
  • Ability to remain calm and professional during stressful situations.
  • Strong attention to detail and ability to remain vigilant throughout the shift.
  • Professional demeanor.
  • Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
  • Willingness to participate in the company's pre-employment screening process, including a drug screen and background investigation.
  • Prior security, military, or corrections experience required.
  • NLDW, CPR, and safe driving certifications required.

Responsibilities

  • Monitor premises, including controlling access and patrolling assigned locations.
  • Preserve order by enforcing site regulations and directives for personnel, visitors, and the area.
  • Resolve conflicts and de-escalate situations.
  • Interact with client employees and guests.
  • Identify and report safety issues, hazardous conditions, and suspicious activity.
  • Follow post orders and complete assigned rounds.
  • Provide customer service and information to client employees and guests.
  • Use technology devices throughout the shift.
  • Conduct tours of the property.
  • Carry out other tasks and duties of similar nature and scope as required for the assigned site.
  • Respond to emergencies using rapid and effective judgment and appropriate escalation.

Benefits

  • Medical, dental, vision, and 401(k) options.
  • Life, AD&D, and disability insurance.
  • Virtual medical appointments through telemedicine.
  • Paid time off.
  • Free uniforms.
  • Paid training.
  • Paid weekly.
  • Employee Assistance Program.
  • DailyPay access program.
  • Discounts on childcare, pet care, vehicles, cell phones, travel, and more.
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