Security Officer-Security-Full Time

Pinehurst Careers•Pinehurst, NC

10d•$15

About The Position

The Security Officer’s primary purpose is to maintain a safe and secure resort. The role supports Pinehurst’s guest, member, and employee experience and may include other job duties as assigned in an ever-changing environment. The position requires driving a company or company-insured vehicle, conducting resort-wide patrols, responding to incidents and accidents, investigating and documenting findings, controlling property access, and supporting resort safety and security systems. The officer also handles lost and found items, responds to guest inquiries, maintains shift, vehicle, and equipment logs, and assists employees, guests, and members as needed. The role involves varied or extended shifts, including days, evenings, overnights, weekends, and holidays. Work takes place in conditions that may include outdoor weather, moving mechanical parts, low light, darkness, and overnight environments. Pinehurst may transfer an employee to another job assignment or location on a temporary or regular basis as needed.

Requirements

High school diploma or GED.
At least one year of previous law enforcement, security, emergency services, or military experience, or an equivalent combination of education and experience.
Valid driver’s license and successful completion of a pre-employment Motor Vehicle Report and annual MVRs according to company guidelines.
Ability to work varied and/or extended shifts, including days, evenings, overnights, weekends, and holidays.
Ability to interview effectively and clearly, gather information, and document statements professionally and in detail.
Strong attention to detail and accuracy.
Solid PC skills, including Microsoft Office applications, and internet proficiency.
Ability to read and follow maps and directions.
Ability to meet the physical demands of the job, including frequently lifting and/or moving up to 30 pounds and working in low light, darkness, and overnight environments.

Nice To Haves

Background in a hospitality or customer service environment.
Knowledge of resort-wide CCTV systems and familiarity with alarm systems and keyless entry systems.

Responsibilities

Drive a company or company-insured vehicle safely, follow traffic laws and company policies, complete required motor vehicle checks, and promptly report accidents.
Identify, correct, or report unsafe conditions or equipment.
Respond to incidents and accidents on resort property and conduct thorough investigations.
Interview people, gather and document statements, and prepare and distribute detailed reports using the department’s standard format.
Conduct thorough vehicular and/or foot patrols of resort properties as directed.
Conduct bag and package checks as directed by a supervisor or management, and control access to the property.
Issue employee keys and maintain key logs.
Account for and care for issued equipment.
Escort employees, guests, and members to parking lots as requested.
Inspect fire and other safety equipment, and learn and operate resort fire and burglar alarm systems.
Handle lost and found items, including logging, storing, releasing, and shipping them; respond to guest inquiries about lost or forgotten property and follow up to completion as directed.
Use a telephone and two-way radio to receive and dispatch calls.
Maintain complete and accurate daily shift, vehicle, and equipment inventory logs.
Direct traffic as requested.
Distribute paychecks.