Security Officer-Security-Full Time

Pinehurst•Pinehurst, NC

About The Position

The primary purpose of this position is to maintain a safe and secure Resort. The role involves responding to incidents and accidents, investigating and documenting events, patrolling resort properties, controlling access, and assisting guests and employees. The Security Officer also drives a company or company-insured vehicle and is responsible for safe driving and compliance with company vehicle policies.

Requirements

High school diploma or GED.
A minimum of 1 year of previous law enforcement, security, emergency services, or military experience, or an equivalent combination of education and experience.
Valid driver's license.
Successful completion of a pre-employment Motor Vehicle Report and annual MVRs according to company guidelines.
Ability to interview effectively and clearly, gather and document statements, and prepare detailed professional reports.
Strong attention to detail and accuracy.
Solid PC skills, including Microsoft Office applications, and internet savvy.
Ability to read and follow maps and directions.
Ability to work varied and/or extended shifts, including days, evenings, overnights, weekends, and holidays.

Nice To Haves

Background in a hospitality or customer service environment.
Knowledge of CCTV systems resort-wide and familiarity with alarm systems and keyless entry systems.

Responsibilities

Identify, fix, or report unsafe conditions or equipment.
Respond to incidents and accidents on property and conduct thorough investigations.
Interview individuals, gather and document statements, and prepare and distribute detailed reports using the standard department format.
Conduct thorough vehicular and/or foot patrols of resort properties as directed.
Use CCTV systems and work with resort alarm and keyless entry systems as needed.
Conduct bag and package checks as directed by a supervisor or management.
Control access to the property.
Read and follow maps and directions.
Issue keys to employees and maintain key logs.
Use and care for issued equipment.
Escort employees, guests, and members to parking lots as requested.
Inspect fire and other safety equipment and learn and operate resort fire and burglar alarm systems.
Handle lost and found items, including logging, storing, releasing, and shipping them; respond to guest inquiries and follow up as directed.
Use the telephone and two-way radio to receive and dispatch calls.
Maintain complete and accurate daily shift, vehicle, and equipment inventory logs.
Direct traffic as requested.
Distribute paychecks.
Drive safely, obey traffic laws, use a seat belt, follow company policies, report accidents immediately, and cooperate with insurance claims investigations.
Complete a pre-employment Motor Vehicle Report and annual MVRs according to company guidelines.