Security Officer Full Time Unarmed Site Perimeter Patrol

Allied Universal•Shaker Heights, OH

1d•Onsite

About The Position

As a Security Officer at a retail grocery location in Cleveland, Ohio, you will safeguard the site and help maintain a welcoming environment for customers and employees. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, provide customer service, and respond professionally to security-related concerns. The role involves unarmed patrols of the retail location and its perimeter, responding to incidents and potential hazards, and documenting and communicating relevant information. This is a full-time position with scheduled shifts Monday, Tuesday, and Friday from 1:00 PM to 9:00 PM, and Saturday and Sunday from 12:00 PM to 8:00 PM. The pay rate is $15.75 per hour.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver’s license is required for driving positions only.

Responsibilities

Provide customer service to customers, employees, and visitors by following security procedures and site-specific policies and carrying out emergency response activities when appropriate.
Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, receiving areas, parking areas, and the surrounding perimeter.
Respond calmly and professionally to incidents, customer concerns, and critical situations, escalating matters according to site procedures.
Monitor for unusual activity, policy violations, and potential hazards to help deter theft, trespassing, and other unauthorized activity.
Accurately document incidents, observations, and patrol activities, and communicate relevant information to store management and Allied Universal leadership.