Unarmed Security Officer - Providence, RI - PT Weekdays

Colonial Security Services•Providence, RI

About The Position

Colonial Security Services is seeking a Front Desk Security Officer to help ensure the safety and security of residents in a high-end residential setting while providing excellent customer service. The officer will welcome residents and guests, manage property access, patrol common areas, respond to security incidents and alarms, document activity, and manage incoming packages.

Requirements

  • Proven experience in customer service and security roles.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm under pressure and handle emergency situations.
  • Strong attention to detail and organizational skills.
  • Familiarity with package management systems and security protocols.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Security experience is preferred.
  • Knowledge of the local area and amenities.

Responsibilities

  • Greet residents and guests professionally and courteously.
  • Address inquiries, resolve issues, and assist with resident needs while maintaining a friendly and approachable demeanor.
  • Monitor and control property access to ensure only authorized individuals enter.
  • Conduct regular patrols of common areas to deter and detect security issues, documenting patrols using a mobile device.
  • Respond promptly to security incidents, emergencies, and alarms.
  • Create daily logs and incident reports.
  • Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
  • Manage package storage and distribution securely and in an organized manner.
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