Security Officer - Tulsa

Osage Casino•Tulsa, OK

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests. The role provides courteous service, patrols property, operates company vehicles as directed, conducts escorts, and performs security and administrative duties. The officer records and communicates security activity, completes required logs and reports, investigates and documents incidents, and assists civil and law enforcement authorities when needed. The position requires compliance with company policies, applicable laws, gaming regulations, and regulatory requirements.

Requirements

  • At least 18 years of age.
  • At least 6 months of previous work experience.
  • CLEET Security Officer certification within 6 months of hire, or certification of completion from a full-time or reserve police academy within the previous five years.
  • Pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license.
  • Maintain a valid driver’s license.
  • Provide documents demonstrating eligibility to work in the United States.
  • Pass the Alcohol Compliance Education Test.
  • Maintain all required documents and certifications as current and valid.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Ability to stand for long periods of time.
  • Ability to lift at least 20 pounds and push, pull, or drag up to 50 pounds.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Gaming, hospitality, or customer service industry experience is preferred.
  • Prior experience in law enforcement, the military, or civilian security services is helpful.
  • Working knowledge of data entry and basic computer programs is preferred.

Responsibilities

  • Provide courteous and considerate service to internal and external guests and cooperate respectfully with fellow employees.
  • Give directions and escort customers who need assistance.
  • Operate company vehicles as directed and patrol all sections of the property.
  • Make chip fills and verify jackpots.
  • Provide escorts for money and people in money-handling positions.
  • Perform administrative duties assigned by a supervisor.
  • Secure assets through radio communication; record calls and movements in the casino and log security calls as required.
  • Complete mandatory logs and ensure information is recorded and transmitted to appropriate OMDEC personnel and regulatory agencies as required.
  • Maintain working relationships with company staff, regulatory commissions, and other applicable agencies to support compliance.
  • Perform duties in accordance with company core values, Osage Nation objectives, internal policies and procedures, applicable laws, and gaming regulations.
  • Prepare detailed daily, weekly, and monthly operating reports when required by the reporting senior.
  • Stay informed about company communications through bulletin boards, digital signage, and the company newsletter.
  • Communicate concerns and information to the supervisor, listen to supervisor communications, and relay improvement ideas through the chain of command.
  • Report lost and found items and provide detailed descriptions of people and incidents.
  • Interview, investigate, and document applicable incidents in accordance with company policy.
  • Assist civil and law enforcement authorities, including providing testimony in court or administrative hearings when needed.
  • Perform other related and compatible duties as assigned.
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