4239 - Security Officer L1

NTT Global Data Centers • Ashburn, VA

19h • $20 - $29 • Onsite

About The Position

The Security Officer L1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor and works closely with the Data Center Operations Team to help ensure security measures are in place and functioning properly. This experienced, client-facing role protects personnel and company property, manages access control, monitors CCTV systems, responds to incidents, and prepares written reports. The officer collaborates with other departments, including Shipping & Receiving, and follows security procedures established by the Security Management team and company policies.

The role requires on-site work in a data center environment, including its perimeter and grounds. The officer may encounter varied weather, fumes and odors, varying temperatures, and loud noise, and must follow PPE requirements and wear the company security uniform. The position requires a flexible schedule, including work outside normal business hours, weekends, late nights, and holidays, as well as participation in on-call protocols and the BYOD program. A valid driver’s license is required for tasks at nearby buildings and use of company vehicles. Candidates must pass a background check and drug test.

The listed base salary range is $20.19 to $28.85. Regular full-time employees are eligible for an annual bonus dependent on individual and company performance. Benefits include paid time off, medical, dental and vision coverage, life and supplemental insurance, short- and long-term disability, a flexible spending account, and a 401(k) retirement plan.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Experience with standard security-team methods, practices, tools, and equipment.
• Strong observation and surveillance skills, including the ability to detect and respond to security threats.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in emergencies.
• Excellent client-facing customer service skills.
• Clear, concise written and verbal communication skills with clients, vendors, and coworkers.
• Ability to work in a rigorous, process-driven team environment and follow instructions and security procedures.
• Logical problem-solving ability, multitasking ability, and strong organizational skills.
• Ability to work a flexible schedule as required and collaborate as a team player.
• Demonstrated integrity, honesty, and reliability in security responsibilities.
• Active security certification, such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations; certification must be obtained within six months of employment and maintained throughout tenure.
• Ability to walk, stand, bend, and reach for extended periods; sit as needed; hear and speak; use a telephone and walkie-talkie; communicate verbally and visually; perform close visual computer work; and use a keyboard, mouse, and other technical instruments.
• Ability to lift and carry up to 50 pounds and climb stairs and ladders.
• Ability to work on-site, respond to data center emergencies, work outside normal business hours including weekends, late nights, and holidays, and participate in on-call protocol.
• Ability to participate in the BYOD program using a cellular-connected smart mobile device capable of downloading active applications.
• Valid driver’s license; ability to support tasks at nearby buildings and use company vehicles.
• Ability to pass a background check and drug test.
• Must possess or obtain forklift certification; the company provides initial and ongoing certification training.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• Experience administering and operating access control systems, CCTV systems with digital recording, and photo ID systems.
• Experience with Microsoft Office applications.
• CPR/First Aid certification, or willingness to obtain it while working for the company.

Responsibilities

• Ensure employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain a visible presence, and observe for unusual activity.
• Help provide clients, their associates, and company personnel with a safe, professional work environment.
• Monitor and maintain security technology, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise, accurate daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow company policies, security procedures, and security procedure manuals.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete assigned access control, combustible, and badge discrepancy audits.
• Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary Shipping & Receiving Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Thoroughly investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
• Maintain regular and predictable attendance.
• Perform other job-related duties as assigned.

Benefits

• Paid time off
• Medical benefits
• Dental benefits
• Vision benefits
• Life and supplemental insurance
• Short-term and long-term disability
• Flexible spending account
• 401(k) retirement plan
• Annual bonus for eligible regular full-time employees, dependent on individual and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED