SECURITY OFFICER ($5,000 Hiring Incentive)

Arizona Department of Administration•Phoenix, AZ
•$18 - $19•Onsite

About The Position

The Security Officer assists nursing and medical staff in maintaining a safe, secure therapeutic environment for patients, residents, and staff at the Civil Hospital, Forensic Hospital, and Arizona Community Protection & Treatment Center. Under the general supervision of a Hospital Security Shift Commander or Hospital Security Lead, and in the absence of the Security Supervisor, the officer follows applicable policies and procedures, conducts daily rounds, controls ingress and egress, and responds to codes, drills, patient interventions, and other emergencies. The role includes helping resolve patient conflicts, guiding staff from other disciplines during crisis interventions, encouraging appropriate Non-Violent Crisis Intervention (NVCI) practices, and keeping supervisors and area Controls informed by radio or other communication methods. The officer may also assist with vehicle and radio maintenance, safety inspections, and related documentation. The position responds to a range of emergencies and incidents, including medical emergencies, fires, bomb threats, flooding, hazardous materials, elevator emergencies, and inclement weather. Duties include de-escalating conflicts, physically restraining patients when needed for safety, assisting with patient relocations, preparing reports, attending training, and supporting problem-solving and decision-making. The position may require travel or work at alternate locations. The position is eligible for a $5,000 hiring incentive. The stated salary is $17.9616, increasing to $19.0784 after six months. The Arizona Department of Health Services offers a comprehensive benefits package and promotes alternative work schedules and flexible hours.

Requirements

  • At least one year of progressive responsibility in a security and/or safety setting, as listed under Selective Preference.
  • Valid driver's license; the posting also lists driver’s license requirements if driving or vehicle use is an essential job function.
  • Must be able to obtain and maintain CPR and NVCI certification.
  • Must possess a valid Level One fingerprint clearance card or apply for one within seven working days after beginning employment.
  • Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  • Knowledge of relevant federal and state laws and due process; use-of-force methods; patient transportation; seclusion and restraints; security equipment and communications systems; evacuation procedures; and report writing.
  • Skills in safety and security practices, personal safety and restraint techniques, basic first aid and CPR, oral and written communication, relationship-building, hospital emergency response, on-the-job training, and verbal de-escalation.
  • Ability to learn and interpret hospital rules and procedures; drive state vehicles; recognize and report hazards; respond to hospital codes; provide verbal or physical intervention; guide staff in NVCI techniques; remain calm under stress; apply appropriate restraint techniques; travel or work at alternate locations when necessary; and support a diverse, inclusive workforce.

Nice To Haves

  • Security and/or safety experience in a mental health care facility, hospital or institutional security setting, or law enforcement.

Responsibilities

  • Conduct daily rounds and control ingress and egress at the Civil Hospital, Forensic Hospital, and Arizona Community Protection & Treatment Center.
  • Follow policies and procedures to promote health and safety.
  • Respond to codes and incidents, including patient escalations, and work with other disciplines and first responders to de-escalate conflicts.
  • Use physical restraints when necessary to protect patients and staff, and assist with patient relocation when needed.
  • Respond to fires, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, inclement weather, and other incidents according to established procedures and training.
  • Write and submit reports, confer with supervisors and others as appropriate, and assist with problem-solving and decision-making.
  • Maintain radio or other communications with area Controls to report status or incidents and request assistance.
  • Encourage appropriate NVCI practices and guide staff from other disciplines during crisis interventions as necessary.
  • May assist with vehicle and radio maintenance, safety inspections, and related documentation.
  • Attend related training classes and perform other duties related to the position.

Benefits

  • Affordable medical and dental insurance plans
  • Paid vacation and sick time
  • 10 paid holidays per year
  • Wellness program and plans
  • Life insurance
  • Short- and long-term disability insurance
  • Defined retirement plan with State contributions to ASRS matching the employee contribution
  • Award-winning Infant at Work program
  • Credit union membership
  • Transit subsidy
  • ADHS Student Loan Assistance Pilot Program, with eligible employees able to receive up to $300 per month toward outstanding student loans
  • Paid Parental Leave pilot program
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