Security Officer Bicycle Patrol Operations

Allied Universal•Santa Clara, CA

2d•Onsite

About The Position

Allied Universal is hiring a part-time, unarmed Security Officer for bicycle patrol operations at a retail and mall location in Santa Clara, California. The officer will conduct routine foot and bicycle patrols, maintain a visible presence to help deter incidents, respond to alarms and security concerns, and provide customer service to visitors, tenants, and staff. The role is scheduled for Tuesday, 7:00 a.m.–3:30 p.m., and Friday, 4:00 a.m.–12:30 p.m., at a pay rate of $25.50 per hour. Applicants must have at least one year of security-related experience, be at least 18 years old for this unarmed role, and possess a high school diploma or equivalent. A background investigation and drug screen are conditions of employment, subject to applicable laws. Licensing requirements may apply under state or local law. Allied Universal offers access to additional shifts through its Claim a Shift platform, paid training, career growth opportunities, a retirement savings plan, and a Perks Program.

Requirements

At least one year of security-related experience.
Ability to ride a bike for long periods of time is preferred.
Alarm panel experience is preferred.
Comfort using a computer or tablet is preferred.
A state-, county-, or city-issued license for security-related work is preferred; licensing may be required under applicable state or local laws.
At least 18 years of age for this unarmed role.
High school diploma or equivalent.
Subject to a background investigation in accordance with applicable law.
Subject to a drug screen to the extent permitted by law.

Nice To Haves

Ability to ride a bike for long periods of time.
Alarm panel experience.
Comfort using a computer or tablet.
A state-, county-, or city-issued license for security-related work.

Responsibilities

Provide customer service to shoppers, tenants, visitors, and staff by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
Conduct regular and random patrols of mall common areas, parking areas, entrances, perimeter locations, and other assigned areas to identify and report unusual activity or conditions.
Respond to incidents, customer concerns, and critical situations calmly and professionally, following established site procedures.
Monitor access points and observe activity throughout the location, document incidents, and notify appropriate personnel when needed.
Provide directions, answer questions, and support security operations during special events, peak traffic periods, and emergencies.
Conduct routine foot and bicycle patrols and maintain a visible presence to help deter incidents.
Respond to alarms and security-related concerns.