Unarmed Security Officer - Providence, RI - PT Weekdays

Colonial Security Services•Providence, RI

26d•Onsite

About The Position

Colonial Security Services is hiring a Front Desk Security Officer to help ensure the safety and security of residents while providing excellent customer service in a high-end residential setting. The officer will greet residents and guests, control property access, patrol common areas, respond to incidents and emergencies, document patrols on a mobile device, maintain logs and incident reports, and manage incoming packages.

Requirements

Proven experience in customer service and security roles.
Excellent communication and interpersonal skills.
Ability to remain calm under pressure and handle emergency situations.
Strong attention to detail and organizational skills.
Familiarity with package management systems and security protocols.
Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

Security experience is preferred.
Knowledge of the local area and amenities.

Responsibilities

Greet residents and guests professionally and courteously.
Address inquiries, resolve issues, and assist with resident needs.
Maintain a friendly and approachable demeanor.
Monitor and control access to the property and ensure only authorized individuals enter.
Conduct regular patrols of common areas to deter and detect security issues.
Document all patrols using a mobile device.
Respond promptly to security incidents, emergencies, and alarms.
Create daily logs and incident reports.
Receive and scan incoming packages and ensure accurate tracking and delivery to residents.
Manage package storage and distribution securely and in an organized manner.