Security Officer Hospital Deescalation Response

Allied Universal•Pomona, CA

2d•Onsite

About The Position

As a Security Officer Hospital Deescalation Response in Pomona, California, you will serve and safeguard clients at a behavioral health location. This unarmed role involves monitoring and patrolling the site to help deter security-related incidents while supporting a welcoming environment for patients, visitors, and staff. You will provide customer service, communicate fluently in Spanish, respond to security concerns, and assist with de-escalation and restraint situations when needed. The position is full-time and pays $20.00 per hour. The listed schedule is Monday through Thursday, 3:00 PM to 11:00 PM. Applicants must speak, read, and write fluent Spanish, have at least one year of security-related experience, be able to restrain individuals in a hospital setting, and have a high school diploma or equivalent. Applicants must be at least 18 for unarmed roles. Employment is subject to applicable background investigation and drug screening; licensing requirements may apply under state or local law.

Requirements

Speak, read, and write fluent Spanish.
Possess at least one year of security-related experience.
Be able to restrain individuals in a hospital setting.
Be at least 18 years of age for unarmed roles.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Meet any licensing requirements applicable under state and/or local laws and regulations.

Nice To Haves

Customer service experience is preferred.
CPR and/or First Aid certification is preferred.

Responsibilities

Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
Respond calmly and professionally to incidents, behavioral health crises, and critical situations, following site protocols and contacting appropriate personnel or emergency services when needed.
Conduct regular and random unarmed patrols of buildings, parking areas, entrances, and perimeter locations to deter unauthorized activity and identify security-related concerns.
Monitor access points and visitor activity according to site procedures, assisting with direction and access control as assigned.
Document incidents, observations, and patrol activities accurately and promptly, and communicate relevant information to supervisors and site representatives.
Assist with de-escalation and restraint situations when needed.