Security Officer Casual

HealthPartners Clinic Stillwater•New Richmond, WI

8d•$21 - $31•Onsite

About The Position

Westfields Hospital is hiring a casual Security Officer to help maintain a safe and secure environment for patients, visitors, and staff of Westfields Hospital & Clinic. The role provides a range of services, including routine patrols, emergency response, public assistance, report writing, investigative services, and other duties as assigned by the Manager, Security Operations. This casual position assists with vacation and sick-call coverage. Days and shifts vary according to department needs; shifts are 6:00 p.m. to 6:00 a.m. The Security Officer patrols hospital areas and off-site properties, responds to emergencies and departmental requests, assists patients, visitors, and staff, investigates and documents incidents, and registers patients entering the emergency department. Employees are also responsible for supporting a culture of patient safety by identifying good catches and reporting safety events.

Requirements

High school diploma or equivalent.
Valid, unrestricted driver's license.

Nice To Haves

One year of experience in security, law enforcement, the military, or mental health.
Post-high-school education in law enforcement.
Healthcare security experience.

Responsibilities

Patrol hospital areas, including internal and external spaces, and off-site properties owned or operated by Westfields Hospital & Clinic.
Perform department rounds according to policy; routinely patrol public areas, stairwells, conference rooms, bathrooms, waiting areas, parking lots, and ramps; and inspect departments for potential safety hazards.
Respond to organizational emergencies, including fire alarms and disaster alerts, and respond to urgent departmental requests.
Respond to routine departmental requests, provide safety escorts, assist staff, visitors, and patients, perform requested unlocks and lockups, and provide customer service.
Respond to and investigate incidents that threaten the safety of staff, visitors, or patients; complete and submit required reports and follow-up documentation; and communicate incident information to departments or managers when necessary.
Maintain accurate documentation of events during each scheduled shift, sign in accurately for payroll, and complete and submit reports accurately and promptly.
Quickly register patients entering the emergency department by obtaining minimum necessary demographic information and entering it into the EMR.
Complete other duties as assigned.
Understand, or seek assistance in, working with specific age groups.
Support a culture of patient safety by identifying good catches and reporting safety events.