Security Officer Welcome Desk

Allied Universal • Columbus, OH

2d • Onsite

About The Position

As a Security Officer Welcome Desk Driver in Gahanna, OH, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal at a dynamic utilities location as a Front Desk professional, helping to create a welcoming presence while supporting access control, visitor management, and clear communication. In this driving post, you will assist with monitoring entry activity, responding to routine site needs, and delivering outstanding customer service. Our agile, reliable, and innovative team puts people first and acts with integrity every day.

Requirements

• Client requires proof of high school diploma or GED.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and contractors by following site-specific policies, verifying access at the front desk, and supporting security-related procedures for a utilities location.
• Monitor lobby activity, visitor logs, identification, and credentialing processes to help to deter unauthorized access and report unusual activity to site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including initiating appropriate emergency response communication and documenting events as required.
• Answer phones, assist with directions, manage sign-in and sign-out procedures, and support the coordination of deliveries, guests, and/or vendors entering the location.
• Complete routine reports and front desk records, maintain awareness of site conditions, and communicate clearly with staff, visitors, and/or first responders regarding security-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED